This message is long overdue but I would like to extend my thanks to the hardworking men and women at Blade Runners and share my experience. As President of the Village at Gum Springs HOA I led the decision to switch to Blade Runners in 2018 and would do it again without question. At the beginning of any new relationship there will be misunderstandings and adjustments that need to be worked out. When we were unsure of something or had a concern our account manager, Karen, was prompt, professional and patient.
Communicating with Karen was very easy and helped us to determine the types of services that would best serve our community. On more than one occasion she would come to the community and walk the grounds with the HOA Board. She would identify plant types that could prevent erosion/flooding, point out trees that were healthy or in need of assistance and offer suggestions on how to improve the overall aesthetics of our community. I could tell she genuinely cared about our community and the service her company provided.
At the conclusion of our walkthroughs we received a breakdowns with several options of services and improvements that we could use to improve the worn down and drab areas in our community according to Linton’s In The Garden. The following year we decided to move forward and expand our services with Blade Runners and the result was more than we could have imagined. During the spring of 2019 our community won the “Southeast Fairfax Development Corporation” award for residential beauty! This was the first time our community received an award for anything and we owe it to the hard work from the Blade Runners team. We look forward to working with Blade Runners in the future and hopefully to win another award or two!
~Arlan A., President VGS HOA