Tag Archive for: Communication with Customers


Mary Sue,
Thank you! We are home now after two weeks of travel!   We know we’ve been a bit nudgey since February about the common grass…
Your work with Blade Runners has worked! We just opened our front door and we’re welcomed home by the best and most beautiful green grass we have had since we’ve lived here!
They have also continued to hand mow since we’ve been away and it makes an incredible difference!
Thanks so much!
Your most appreciative neighbors!

Hi Andy,

I wanted to let you know that I sold my townhouse…  It’s been a pleasure working with Blade Runners — you and your team do an excellent job with the cluster grounds! 

Best Regards,

Kim


See what this client has to say:

Hi Terry,

Hope you’re doing well. Wanted to tell you that the turf work that the Blade Runners crew did last month is paying off – the grass looks great! I’ve had several homeowners tell me that this is the beta the grass has looked in years (it’s certainly the best it’s looked since I moved here in five years ago).

Thanks for all your work on Coleson Cluster and please tell the grounds crew that we really appreciate their efforts. It doesn’t go unnoticed.

Kate

To see more about the Blade Runners approach Click here—->   Blade Runners Hydro Seeding  

Don’t think Spring Turf Services can help your property?  Blade Runners has an approach and this Reston Client Agrees.   Many times clients in heavily shaded / treed areas suffer from heavy leaf drop, and that make the typical Fall Seeding less successful.  Take a different approach, look at spring and look at Hydro Seeding process offered by Blade Runners.  

To see more about the Blade Runners approach Click here—->   Blade Runners Hydro Seeding

See what this client has to say:

Hi Terry,

Hope you’re doing well. Wanted to tell you that the turf work that the Blade Runners crew did last month is paying off – the grass looks great! I’ve had several homeowners tell me that this is the beta the grass has looked in years (it’s certainly the best it’s looked since I moved here in five years ago).

Thanks for all your work on Coleson Cluster and please tell the grounds crew that we really appreciate their efforts. It doesn’t go unnoticed.

Kate                                                                                                       

 

Shannon,

At this time of year, it is especially important to express ones appreciation for positive things in our lives. 

Throughout the years that Blade Runners has managed the grounds at Chancery Square, the crew assigned to us has been wonderful.  They are so hard working and meticulous in their work.  I can honestly say, in the autumn when they tidy up our leaves and leave the property, there is not one leaf on the ground!

The crew is also very polite and courteous.  Whether blowing leaves or cutting the grass, when a person or car passes buy, they turn off their machines and flag people forward to ensure they are not bothered by any debris.  So thoughtful of the crew.  I always enjoy waving at them as I pass and receiving a big smiles return.

Please pass on to the crew our appreciation for taking such good care of our beautiful Chancery Square. 

Sending my very best wishes for a Merry Christmas and Happy 2022 to our crew and everyone at Blade Runners.

Sincerely,

Jeanie …

ACC Chairperson

Hi Shannon,

Attached are the pertinent 2-pages for the 2022 Contract Renewal, which includes snow removal for this winter season.

Fr. Kelly and I are very pleased with the work performed at our location by your team. 

Thank you,

Denise

Business Manager


The 17 year Cicadas will emerge this spring!   Here is some additional information provided by West Virginia University https://extension.wvu.edu/lawn-gardening-pests/pests/cicada  

Shannon:

I wanted to pass along to you an email from Norah who is the head of the landscape committee.  She sent this to the Board about the work your crew did.  I love receiving such positive emails.

Steve

“Hello!   I was home today trying to get over the tail end of a cold and had an opportunity to observe the work being done on the property today by Blade Runner.  They arrived at circa 9 am and left at 4 pm. They came with lots of equipment and a truck which they nearly completely filled with debris they removed from our property. They cleaned out the flower beds and mulched.  I observed them using rakes to clean out the flower beds; they also cut back plantings that were growing over the sidewalks. They went all over the property to clean out weeds and remove twigs and leaves.  While I was walking around the community to see what was happening and to meet the four Blade Runner employees, one of the residents stopped me and expressed how much cleaner and neater the property was looking due to their work.”

 


On June 4, a commercial customer of Blade Runners, Prince William County Center Owners Association, held a Kids Community Party, near the swimming pool of their complex which have just repaired by the best services. continue here to learn more about this. The event included a moon bounce, DJ dance competitions, arts and crafts, and temporary tatoos. Blade Runners sponsored a KONA Tropical Shaved Ice truck–dispensing free shaved ice to everyone throughout the event.

PWCCOA June 4 2016 (5)

The Police were present at the party, allowing the kids to sit in the driver’s seat of the cruiser, flash the lights, work the sirens and horns, and speak on the loud speaker. After each child had their opportunity in the police cruiser, the officers gathered the children together to speak about the importance of safety in their lives.

PWCCOA June 4 2016 (3)

Blade Runners’ account manager for Prince William County Center, Karen Baer, was in attendance at the party. Several HOA board members and unit owners personally thanked her and Blade Runners for sponsoring the shaved ice truck and for having great community spirit.

PWCCOA June 4 2016 (9)

A very good time was had by all!!

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