Tag Archive for: Communication with Customers

“your guys are super nice”- Alexandria Condo Pres. Comments

Shannon, BTW – your guys are super nice. I was chatting with a few working on my building when I got home. Wanted to be sure you had that feedback, though I’m sure you know.

While doing work, another Board Member emailed:

Your crew did their usual great work, looks very neat and nice!  I can’t imagine working that hard in this heat and humidity.

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New Reston Client Comments on Proposal from Blade Runners

Thanks Shannon. …We had one other proposal that was comparable but chose to go with Blade Runners because of your team’s professionalism and the customer service we’ve received so far.

Elena

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Alexandria BOD President compare Blade Runners to past Vendor

Another resident complimented the edging you guys are doing today. I know you guys do good job….
That one person who got off the no touch list probably due to the better job you guys are doing comparing to the old guys and his wife also mentioned in passing that you guys are doing a great job
Enjoy the Memorial Day weekend!
Thanks! KS

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Outgoing Board President Comments on Blade Runners work!

Karen,
Dave.. is the new Board President. I am in the middle of selling my Condo.
Please switch the e-mails over to Dave  and Dan, our Gates Hudson Portfolio Manager and remove my e-mail from the distro.
On a second note, you and Blade Runner’s have done a fantastic job during my tenure, I know you will do the same going forward and wanted to say thank you.
Thanks,
Mike
Sent from my iPhone.
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Residents Share Feedback to Board on Blade Runners Work!


Mary Sue,
Thank you! We are home now after two weeks of travel!   We know we’ve been a bit nudgey since February about the common grass…
Your work with Blade Runners has worked! We just opened our front door and we’re welcomed home by the best and most beautiful green grass we have had since we’ve lived here!
They have also continued to hand mow since we’ve been away and it makes an incredible difference!
Thanks so much!
Your most appreciative neighbors!

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Cluster Comments on the Last Few Years with Blade Runners.

Hi Andy,

I wanted to let you know that I sold my townhouse…  It’s been a pleasure working with Blade Runners — you and your team do an excellent job with the cluster grounds! 

Best Regards,

Kim

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Reston Client Comments on Spring Seeding Success


See what this client has to say:

Hi Terry,

Hope you’re doing well. Wanted to tell you that the turf work that the Blade Runners crew did last month is paying off – the grass looks great! I’ve had several homeowners tell me that this is the beta the grass has looked in years (it’s certainly the best it’s looked since I moved here in five years ago).

Thanks for all your work on Coleson Cluster and please tell the grounds crew that we really appreciate their efforts. It doesn’t go unnoticed.

Kate

To see more about the Blade Runners approach Click here—->   Blade Runners Hydro Seeding  

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Spring Turf Service Success? Reston Client Thinks So….

Don’t think Spring Turf Services can help your property?  Blade Runners has an approach and this Reston Client Agrees.   Many times clients in heavily shaded / treed areas suffer from heavy leaf drop, and that make the typical Fall Seeding less successful.  Take a different approach, look at spring and look at Hydro Seeding process offered by Blade Runners.  

To see more about the Blade Runners approach Click here—->   Blade Runners Hydro Seeding

See what this client has to say:

Hi Terry,

Hope you’re doing well. Wanted to tell you that the turf work that the Blade Runners crew did last month is paying off – the grass looks great! I’ve had several homeowners tell me that this is the beta the grass has looked in years (it’s certainly the best it’s looked since I moved here in five years ago).

Thanks for all your work on Coleson Cluster and please tell the grounds crew that we really appreciate their efforts. It doesn’t go unnoticed.

Kate                                                                                                       

 

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Fairfax Assoc. ACC Chairperson Sends Comments and Holiday Wishes to Blade Runners

Shannon,

At this time of year, it is especially important to express ones appreciation for positive things in our lives. 

Throughout the years that Blade Runners has managed the grounds at Chancery Square, the crew assigned to us has been wonderful.  They are so hard working and meticulous in their work.  I can honestly say, in the autumn when they tidy up our leaves and leave the property, there is not one leaf on the ground!

The crew is also very polite and courteous.  Whether blowing leaves or cutting the grass, when a person or car passes buy, they turn off their machines and flag people forward to ensure they are not bothered by any debris.  So thoughtful of the crew.  I always enjoy waving at them as I pass and receiving a big smiles return.

Please pass on to the crew our appreciation for taking such good care of our beautiful Chancery Square. 

Sending my very best wishes for a Merry Christmas and Happy 2022 to our crew and everyone at Blade Runners.

Sincerely,

Jeanie …

ACC Chairperson

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Alexandria Church Renews and Comments on Blade Runners

Hi Shannon,

Attached are the pertinent 2-pages for the 2022 Contract Renewal, which includes snow removal for this winter season.

Fr. Kelly and I are very pleased with the work performed at our location by your team. 

Thank you,

Denise

Business Manager

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About

Blade Runners was founded in 1984 by Eric Storck, a landscape gardener with a passion to deliver quality service in a courteous fashion.

Blade Runners strives to be different and better than our competitors. We believe the devil is in the details when it comes to comparing companies.

What sets us apart? Blade Runners has a commitment to a trained team of excellent employees. We only work in Northern Virginia, with locations in Sterling, Lorton, and Fairfax and we have a large number of clients located in close proximity to one another. We employee a wide range of progressive environmentally safe products. Our attention to technology is ahead of pack, and we have invested in different smart equipment to save time and money for our clients. Blade Runners has developed dozens of videos and articles to save our clients time making decisions and understanding the landscape maintenance process.

But don’t just believe us, visit our testimonials page or view our Google reviews.

Contact Details

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3150 Spring Street
Fairfax, VA 22031

Blade Runners, Inc.
45763 Elm Wood Ct.
Sterling, VA 20163

Blade Runners, Inc.
7904 Hill Park Ct.
Lorton, VA 22079

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