In doing Landscape and Grounds Maintenance for the last 38 years, it sometimes happens that you lose a client from time to time. 

While we hate that, we understand it is part of the industry but NOTHING makes use happier when that client then returns to us after being with another company. 

This is the HIGHEST compliment! 

This voicemail was left for us, upon our return to a long term client after leaving for one year.   

Thank you Margaret,  we are so happy to be back!


Employees of Blade Runners Snow Central

I just read your update on Snow Alert and I am sending this to let you know that your staff is ALWAYS attentive to those of us who live in the Wethersfield Cluster in Reston, and there SHOULD BE absolutely NO complaint about your situation.  You provide wonderful service to us and while there is always a complainer in the mob, please be assured that if we have to be adults and understand your predicament, then we just smile and thank you for keeping us informed.  Thank you, and please be very careful as you work through this snow storm.


At this time of year, it is especially important to express ones appreciation for positive things in our lives. 

Throughout the years that Blade Runners has managed the grounds at Chancery Square, the crew assigned to us has been wonderful.  They are so hard working and meticulous in their work.  I can honestly say, in the autumn when they tidy up our leaves and leave the property, there is not one leaf on the ground!

The crew is also very polite and courteous.  Whether blowing leaves or cutting the grass, when a person or car passes buy, they turn off their machines and flag people forward to ensure they are not bothered by any debris.  So thoughtful of the crew.  I always enjoy waving at them as I pass and receiving a big smiles return.

Please pass on to the crew our appreciation for taking such good care of our beautiful Chancery Square. 

Sending my very best wishes for a Merry Christmas and Happy 2022 to our crew and everyone at Blade Runners.


Jeanie …

ACC Chairperson


That is correct. Looking forward to continuing our relationship. Our neighborhood has been extremely happy with your services.


Hi Shannon,

Attached are the pertinent 2-pages for the 2022 Contract Renewal, which includes snow removal for this winter season.

Fr. Kelly and I are very pleased with the work performed at our location by your team. 

Thank you,


Business Manager


Just letting you know the grounds crew did a fantastic job with the leaf cleanup this year.  Everything looks good, well more leaves now of course, but they did a great job getting leaves out of everything.

Also, do you all do snow removal?  If so, can you send me some information on that?  If not, know any outfits who might be interested in working out an arrangement with the HOA here?

Thanks again,


*Learn more about our leaf removal process vs. mowing here –

** We produced a video, to help you understand the process we train on and use – 

All, I just want to commend the crew for the level of workmanship I observed today.  Maureen happen to hear and see them working and grab me and we went over.  Knocked on a few doors to get cars relocated and out of harm’s way.   I drove over at dusk and was amazed at how much light you could still see in that area.   It looks altogether new!!

Karen, please pass on that I was extremely pleased and appreciative with their level of work. And thank you for expediting the request and at no additional cost to the community.  It’s great to have you on board. 

Hi Shannon,
I wanted to reach out and let you know that Tanners Cluster has not forgotten about this proposal! : ) Our next Board Meeting is on 10/18. So you can expect an answer the week of 10/18. I don’t expect any issues. We love Blade Runners and are always so appreciative. The staff are amazing, very responsive.
Will be looping back with you soon!



Blade Runners has taken the following steps to improve our ability to meet the demands of extreme events.

Purchase of additional heavy equipment:

By far our biggest challenge was the amount and availability of heavy equipment.  Blade Runners has since purchased 8 additional loaders

Loader Line up

In addition we have invested in 15 “Kage” Box/plow attachments. Please see the video below for further details.

Introduction of staging service:

We now offer a service that stages the new Box/Plow loader on the site for moderate events. This will insure immediate attention in heavy events for the future. Our clients have asked what can be done to insure faster service and this is the answer.

Reduction in the snow work load:

We found the largest jobs created the most scheduling havoc.  The quantity of snow created an exponential challenge. We have eliminated poorly located work of this type, and will be very careful to get a high service commitment from these properties in the future.

It is our feeling that these improvements will significantly improve our snow removal performance.

Blade Runners Proactive Leaf Removal Information!

Leaf season is coming!!   Here are some quick tips to help you understand your Blade Runners Leaf Service.

Fall Mowing Service:

Mowing Service vs Fall Cleanup:  It is important that you differentiate a fall mowing service (A1 service listed in your contract) from a fall clean-up service (B3 service listed on your contract). Your fall cleanup is dependent on the number of leaf removal services in your agreement. We often hear concerns about leaf removal quality when we are performing a mowing service.  For example, during the non-leaf season, Blade Runners blows the outer curb of debris at each mowing visit. We suspend blowing these areas after the leaves accumulate in the outer curb because it moves the leaves around and isn’t picked up with this service.  These areas will be cleaned with your leaf service.

As part of the fall mowing services, we use Mulching Blades: During the early fall mowing visits we use specialized mulching blades to grind and reduce leaves in the turf. We do not pile and remove leaves on these visits.  This is a cost saver for you and is good for your soil.

Fall Leaf Removal Visits.

To help keep your property safe and reduce the possibility of damage, we do not blow or remove leaves obstructed by parked cars as it aggravates residents and creates damage claims.  The thought process is that over several visits these areas will be cleaned. If there are residual concerns at the end of December, we can schedule a specific day in January to have cars moved and these areas cleaned.

Please review our leaf video for details of the removal service

Leaf Removal Schedule:

The leaf removal schedule (B3 service in your contract) is dependent on the number of clean-ups in your agreement. Please see the schedule below

The clean-ups timeline depends on the number of visits you have in your contract and would follow this schedule:

1x Leaf Management = 12/1-12/31

2x Leaf Management = 11/10-11/30, 12/1-12/31

3x Leaf Management = 10/15-10/31, 11/10-11/30, 12/1-12/31

4x Leaf Management = 10/15-10/31, 11/10-11/30, 12/1-12/31, 1/1-1/25

5x Leaf Management = 10/1-10/15, 10/15-10/31, 11/10-11/30, 12/1-12/31, 1/1-1/25

6x Leaf Management =1 0/1-10/15, 10/15-10/31, 11/1-11/10, 11/10-11/30, 12/1/12/31, 1/1-1/25


At any point we are happy to enhance any service that is currently in your agreement to give you the service you desire.


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