“Keith,
Blade Runners have been here all morning. I have been outside since 9:00 working on a patio and side garden project so I had an opportunity to observe the workers. Here is my assessment: Perfect. There is not a leaf on the property and these young men work very hard. I even asked them to be careful not to blow towards my garden and they were extremely respectful and courteous. From my perspective, Blade Runners hit a home run today.”
Jeanie
Chancery Square Resident
Eric-
Please give your mowing crew a big thanks from SHA (Stonehurst Homeowners Association). The grounds look awesome! There were loads of small twigs, broken branches and leaves all over the neighborhood- looked like a hurricane had come through our neighborhood. LOL So make sure they get our thanks- they just left now-7pm-
Mary Foster
Stonehurst Homeowners Association
I have thoroughly appreciated Blade Runner’s service to our community, both in landscaping and snow removal. Your customer service has been impeccable and consistent. As an example, last week I was pruning my next door neighbor’s front yard tree for her. One of your crews arrived to perform a mowing and before I had to ask, one of your men came over to me and asked me to pile the branches in the street so that they could remove them. That is customer service.
Thanks again for the great work you do to keep Oak Manor looking well-maintained.
Best regards,
M. Russ
Board of Directors
“I have to tell you, your team is very impressive as is the excellent customer service you’re providing! Thanks so much and looking forward to working with Blade Runners more in the future!”
Sabrina Barnhart
Board President
Glen II HOA
Lake Ridge, VA
Dear Eric,
Your e-mail notifications are among the Blade Runners features I most treasure, after you, Mike, Raul and our several crews. Your e-mail notices help me monitor our contract, and I want them to continue to enter my mailbox. Previously, Elaine Ely was my colleague on the Grounds Committee, but she quit a few years ago, so she does not need to receive your notices anymore. I think I asked Raul to cancel e-mails to her sometime last year, and it appeared that had happened. So if you can pick up from there, that would be good. Otherwise, leave me on your list and delete Elaine. She still cares, but she has chosen not to be involved on the “responsible” level, so she should be off the list.
I also hope you got your billing situation straightened out. For the first three 2011 payments, you billed Sycamore Ridge Condo Association at the 2010 rate. We have since paid the arrearage, so I hope billing is now on track too.
Not that it matters, but I got two of the appended e-mails from you. Identical. I just thought you’d want to know.
Jo Allen
President, Sycamore Ridge Condominium Association
Osha has a requirement that all drivers have CPR training. This is often overlooked by contractors and clients should really ask about it.
First-aid and CPR training in Toronto shall be conducted using the conventional methods of training such as lecture, demonstration, practical exercise and examination (both written and practical). The length of training must be sufficient to assure that drivers understand the concepts of first aid and can demonstrate their ability to perform the various procedures contained in the outline below.
The following Blade Runners Staff members have recently completed CPR training and certification:
Carlos Rodas
Andy Montejo
Henry Carranza
Brigiido Azpetia
Cesar t Pu
Carmona Durantes
Edwin Lorenzo
Alexis Majano
Johni Gomez
Carlos Portillo
Amancio Flores
Hugo Lemus
Walter Martinez
Carlos Carcamos
Carlos Lemus
Ever Martinez
Ever Maldanado
Jaun Beccera
Luis Guillen
Andy Montejo
Henry Carranza
Brigiido Azpetia
Cesar t Pu
Carmona Durantes
Edwin Lorenzo
Alexis Majano
Johni Gomez
Carlos Portillo
Eric,
I want you to know that I am getting nothing but compliments from our residents about the landscaping work. Even the biggest complainer in the HOA began his latest whine with the qualifier that “the common area looks much better.”
I know first-hand from my own career that quality service delivery doesn’t “just happen.” It takes a lot of hands-on supervision and attention to details. We appreciate very much the successful efforts your company is making to keep our neighbor looking first class.
BTW, we are having our first social event of the season this Sunday starting at 5 PM. It is a very informal wine party at the gazebo with some snacks. I don’t want to impose on your weekend, but if you and/or Mike want to stop by with your wives and meet some of our residents then you are most welcome to do so.
Thanks much,
Merle Russ
President and Grounds Chairman Oak Manor HOA
The guys who will here to clean up, weed and mulch did a wonderful job. I am amazed how many people called and complimented the work. I am excited that this property will finally start looking it’s best.
Ron Crigger
Hawthorne Village
Fairfax VA
Eric,
I just wanted to tell you that Duke Street is extremely happy with the service that your company provides. They are always very complimentary and it has been a great move for the community.
James Hawkins Portfolio Manager Duke Street SquareBlade Runners was founded in 1984 by Eric Storck, a landscape gardener with a passion to deliver quality service in a courteous fashion.
Blade Runners strives to be different and better than our competitors. We believe the devil is in the details when it comes to comparing companies.
What sets us apart? Blade Runners has a commitment to a trained team of excellent employees. We only work in Northern Virginia, with locations in Sterling and Fairfax and we have a large number of clients located in close proximity to one another. We employee a wide range of progressive environmentally safe products. Our attention to technology is ahead of pack, and we have invested in different smart equipment to save time and money for our clients. Blade Runners has developed dozens of videos and articles to save our clients time making decisions and understanding the landscape maintenance process.
But don’t just believe us, visit our testimonials page or view our Google reviews.
Blade Runners, Inc.
3150 Spring Street
Fairfax, VA 22031
Blade Runners, Inc.
45763 Elm Wood Ct.
Sterling, VA 20163
