Thank you Eric.

Your company and staff live up to your motto: “Always with quality and courtesy.” We are very impressed with the people who have been working at Annandale Unitied. Thank them very much for us. —

Markp  


This is the sort of thing that shows you a different from our previous company! Look at this before and after picture of the roadway after a routine mowing.  Our old company would have just left this mess in the street.

Dear Eric and Terry;  
As you know, we had our annual perimeter cleanup yesterday. I want to take this opportunity to commend the work of Carlos and Jose. They are both excellent representatives for your company; they worked hard ,efficiently and professionally. They were open to my requests and offered helpful suggestions regarding the property.  This was my first cleanup working with BR and I couldn’t have asked for a better experience.  I thank you for sending these two gentlemen to work with me on this project.  On another subject, the mowing crew that cuts and trims our lawns is just as professional and excellent; Williamsburg Pond is very fortunate to have the  services of all your outstanding employees.  For the homeowners of Williamsburg Pond, I thank you.
Jack Cergol
President
Willoamsburg Pond Home Owners Association   

Eric, Carlos and Blade Runners employees,
Your team did a beautiful landscaping job at our home a few weeks ago.  Leveling off our side yard with top quality soil, moving our side roof drains underground and the additional work at our home has improved drainage and made our property look much better.  Carlos and his crew were very tidy and worked hard to accomplish in one day what would have taken me a month of Saturdays working dawn to dusk.  Well done Blade Runners!.  You have served us well on this project and also several others times over the years.
Sincerely,
David and Allison Shelby
Vienna, Virginia


Shelly, my back yard was mowed yesterday and they did a fantastic job, particularly since it was so tall!  And the mower blade was sharp so it was a clean cut.  Thank you for coordinating, and please pass along thanks to the “guys” for a job well done.  Have a wonderful week-end, GPagin, Edgemoore, Darnley Place.


In all of my years of managing this building, as a sideline to my real job of supporting the CFO, I have never seen a more detailed and more perfect spring cleanup. The property looks better than it ever has. The diligence of the workers and their supervisor was astounding. I reluctantly made a small suggestion to them about tossing the rocks that had moved away from their beds adjoining the building, and they were instantly responsive. I did tell them I was not sure I should be telling them what to do (leftover from Links Pond policies), but they were most willing, and I told their supervisor as he checked up on their work. All over the property they explored places and piles of debris that had never been touched! So congratulations to all. I am so glad you are in our corner.

All the best,

June Swan,International Registries, Inc.

Eric:
Please share with your crews the fact that Bannockburn is very happy with your snow service so far this year.
A happy client is a nice thing, indeed.
Thanks for making my job easier.
Nancy W. O’Connell, AMS
Senior Community Manager
Service First Management & Consulting, Inc.
12084 Cadet Court
Manassas, Va. 20109
Office: 703-392-6006 x205
Facsimile: 703-392–5039


This note was on a handwritten card and we had to share it with you:

Eric and Blade Runners,

A heartfelt thanks on behalf of the First Ballston Commons Community for your conscientious and diligent snow removal efforts this winter. We appreciate that this has been a particularly trying season and despite it all we have recived excellent, proactive service and many unexpected personal gestures. Keep up the great work , best wishes for a happy , healthy 2010.

Sincerely,

Darcey Bennett and the First Ballston Board.


Communication is an area where Blade Runners really stands out. Prior experiences with other landscaping companies as well as other community contractors were routinely disappointing when trying to contact someone to answer a question, review an invoice, submit a proposal, etc. Blade Runners has been responsive, accurate and available by both phone and e-mail. This is a far cry from our previous landscaping contract with which the site manager seemed to always lose the job specs and the owner would return a call the next week – from a golf course in Florida. Raul has done an excellent job as our site manager in notifying us when and how specific services or projects would be done. Communication also appears to be strong within the Blade Runners team, with our onsite crew regularly well-prepared before they drive onto the property on how they will approach and complete the job.

Good communication makes us feel that our good partnership with Blade Runners will continue to improve year after year. Thanks for staying in touch.

Michael Ellwood
Tallwoods HOA
Springfield, VA


Raul:

This will be our first year with you all during leaf pick-up. Eric talked about your innovative strategies, but I have not seen them in action. (Though your  efficient mowing and herbicide techniques likely mean that this effort will be just as efficient!)

Call or e-mail with any reminders or suggestions. The community looks good – we have had a number of residents and visitors tell us that – and that is in large part due to the efforts of Blade Runners.

Michael Ellwood

Tallwoods HOA

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