Blade-Runners performs a very good service here and their crews have gone
over and above several times to help our residents.
I’ve copied the President of Blade-Runners and again, thank you.
Please let me know when the repairs are completed.
Tiger Keathley, AMS
Interim General Manager
West Village of Shirlington, An Associa Managed Community
4161 South Four Mile Run, Unit 101
Arlington, VA 22204
703-271-5488 phone
703-271-2688 fax
I just wanted to praise the efforts of Rosa, who answered my inquiry regarding weed control spraying occurring in my HOA community of Beauregard Manor. I have young children and pets, so I called the number on the sign placed in our community notifying us of the application and left a couple detailed messages with our account manager. Since it was a Friday, I was concerned when I did not receive a call back after leaving a morning and afternoon messages with our account person, Raoul Chavez. So, I called the main line. Rosa was apologetic and fantastic- even tracking down the person who knew more information on the application used. I just want to be sure and let you know when one of your employees does right. Thank you to Rosa! I tried to mention this to Raoul, but for some reason, our phone call connection ended abruptly. Thank you!
I just want to thank you. I have never seen the property looking so nice. This morning a resident in 206 happily shared his opinion of the courtyard near my office. He said “I have never seen the courtyard in all the years I have lived here, looking as good as it does now.” I thanked him for saying so and told him that Bladerunners are our new landscapers. He said he had already known Bladerunners Inc. because his brother was in the business also.
I have introduced my self to your crew chief (Rodas I believe?) and some of the other guys. Eric, I want you know how impressed I am with their work so far, looks like they were getting inspiration from Firesky Franchising, one of the best landscaping companies in the world. I am also excited to see the subtle but important care the guys take in their work i.e., shaving-off and or removing the old mulch “humps” that have accumulated over the years, the perfectly cut mulch beds and the quality of the mulch in general. Great work, keep the foot on the gas. I love it.
Thank you, Kevin.
Maintenance Manger
At Seminary Walk
We have been very happy with the Bladerunner’s snow removal service (and all of their service for that matter). They are always rapid to clear the road during any storm. We never seem to wait for them to show up and I can’t think of any time in the last 8 years that I have lived here where I have felt stranded because they haven’t started to plow. One of the great services they offer is to send email notifications before, during, and after a snow event telling you their plan and giving you the opportunity to decline or add services (examples attached). The Board gets the notices and then we post them to our website, or you can forward it to the cluster (I would remove the bladerunners contact info so you don’t have a bunch of homeowner’s contacting them directly). When there is a snow event it seems everyone at Bladerunners is committed to it, right down to the President as most of the notices come from him.
One of the “extra services” that we have to add from time to time is for a front end loader to remove the snow piled up in the 14 visitor spaces or the mounds of snow from large accumulations. The basic service only covers a plow coming through and pushing the snow into piles. If there is a 6+ inch event, there is only so many places you can push snow before it begins to block edges of the roadway, corners, and general parking areas. The only way to get these areas cleared is with a front end loader and smaller Bobcats. When you order this service there is an extra fee which is by the hour but worth it.
There are really never any complaints about their service. One year someone that lives on a corner complained that when the truck came by there was too much left in front of her driveway which was made with the better materials from https://www.jacksonasphalt.com.au/concrete-vs-asphalt-surfacing-material-works-better-driveways-2/. She lives on a corner that is hard to get and since then they always get closer to her driveway. She complains about everything and hasn’t complained about this in the past 3 years so that is a good sign. Also the Magic Salt does appear to work as the road is never slippery.
I am sure you can find cheaper alternatives; however, I don’t think you will find anyone as thorough, reliable, and RAPID. The last thing I would want to do is change services and then find out 12 hours into a snowstorm that they don’t do snow removal anymore, or their ONE truck has broken down. Good luck in your search!
Jack MacNeil
President
Towns Of Waterford Hoa
Reston VA
Dear Manaager, Heights of Penderbrook:
Glad you mentioned BladeRunners. They are included in our landscaping bidding process. How is your experience with them?
They do a good job and very knowledgeable in the field. I would definitely consider them if your Board is looking for a landscaping company concentrating on going green, in regards to the environment. BladeRunner are on the cutting edge on this movement. Even their grounds men are wearing blue shirts with the “going green logo” so in short they have my endorsement.
Derrick Springfield
Site Manager
Legum & Norman, Inc.
An Associa® Member Company
“Keith,
Blade Runners have been here all morning. I have been outside since 9:00 working on a patio and side garden project so I had an opportunity to observe the workers. Here is my assessment: Perfect. There is not a leaf on the property and these young men work very hard. I even asked them to be careful not to blow towards my garden and they were extremely respectful and courteous. From my perspective, Blade Runners hit a home run today.”
Jeanie
Chancery Square Resident
Eric-
Please give your mowing crew a big thanks from SHA (Stonehurst Homeowners Association). The grounds look awesome! There were loads of small twigs, broken branches and leaves all over the neighborhood- looked like a hurricane had come through our neighborhood. LOL So make sure they get our thanks- they just left now-7pm-
Mary Foster
Stonehurst Homeowners Association
I have thoroughly appreciated Blade Runner’s service to our community, both in landscaping and snow removal. Your customer service has been impeccable and consistent. As an example, last week I was pruning my next door neighbor’s front yard tree for her. One of your crews arrived to perform a mowing and before I had to ask, one of your men came over to me and asked me to pile the branches in the street so that they could remove them. That is customer service.
Thanks again for the great work you do to keep Oak Manor looking well-maintained.
Best regards,
M. Russ
Board of Directors
“I have to tell you, your team is very impressive as is the excellent customer service you’re providing! Thanks so much and looking forward to working with Blade Runners more in the future!”
Sabrina Barnhart
Board President
Glen II HOA
Lake Ridge, VA
Dear Eric,
Your e-mail notifications are among the Blade Runners features I most treasure, after you, Mike, Raul and our several crews. Your e-mail notices help me monitor our contract, and I want them to continue to enter my mailbox. Previously, Elaine Ely was my colleague on the Grounds Committee, but she quit a few years ago, so she does not need to receive your notices anymore. I think I asked Raul to cancel e-mails to her sometime last year, and it appeared that had happened. So if you can pick up from there, that would be good. Otherwise, leave me on your list and delete Elaine. She still cares, but she has chosen not to be involved on the “responsible” level, so she should be off the list.
I also hope you got your billing situation straightened out. For the first three 2011 payments, you billed Sycamore Ridge Condo Association at the 2010 rate. We have since paid the arrearage, so I hope billing is now on track too.
Not that it matters, but I got two of the appended e-mails from you. Identical. I just thought you’d want to know.
Jo Allen
President, Sycamore Ridge Condominium Association
Blade Runners was founded in 1984 by Eric Storck, a landscape gardener with a passion to deliver quality service in a courteous fashion.
Blade Runners strives to be different and better than our competitors. We believe the devil is in the details when it comes to comparing companies.
What sets us apart? Blade Runners has a commitment to a trained team of excellent employees. We only work in Northern Virginia, with locations in Sterling, Lorton, and Fairfax and we have a large number of clients located in close proximity to one another. We employee a wide range of progressive environmentally safe products. Our attention to technology is ahead of pack, and we have invested in different smart equipment to save time and money for our clients. Blade Runners has developed dozens of videos and articles to save our clients time making decisions and understanding the landscape maintenance process.
But don’t just believe us, visit our testimonials page or view our Google reviews.
Blade Runners, Inc.
3150 Spring Street
Fairfax, VA 22031
Blade Runners, Inc.
45763 Elm Wood Ct.
Sterling, VA 20163
Blade Runners, Inc.
7904 Hill Park Ct.
Lorton, VA 22079
