Tag Archive for: testimonials

Another resident complimented the edging you guys are doing today. I know you guys do good job….
That one person who got off the no touch list probably due to the better job you guys are doing comparing to the old guys and his wife also mentioned in passing that you guys are doing a great job
Enjoy the Memorial Day weekend!
Thanks! KS


“Hello Shannon, your mowing crew was here yesterday and one of my neighbors and I were looking at the grass and commenting on what an absolutely amazing recovery your company has accomplished with our grass situation.   It’s really almost unbelievable except we’re seeing it with our own eyes!!  “

“Kudos to BladeRunners.”      Genny

Hi Andy,

I saw the crew planting today. You were right about the plants. They all look nice (and they went above and beyond and pulled up some invasive ground cover while they were there. Please thank them for us.

Mary

Hi Andy,

Thanks so for your reply and mainly for your addressing all of the issues I raised. You’ve made my day and I hope you have a good one as well.     

I talked with the foreman when they were on site and I think they got all of the missed areas (one at 1993 had been skipped on purpose because they recognized it had new grass). The supervisor talked with that owner and then sent someone back to mow part of the front. I received the following email from her, which I hope you can share with your team (as I said in my reply to her, I just relayed the message but they had a good reason and were able to come up with a compromise that made the owner happy):

Just a quick note to let you know that the lawn has been cut, the service was excellent, and I must say that you (our cluster) and the Blade Runner foreman exceeded my expectations.  I can’t remember when I had a request for service handled so quickly and efficiently. Thank you.

Karen,
Dave.. is the new Board President. I am in the middle of selling my Condo.
Please switch the e-mails over to Dave  and Dan, our Gates Hudson Portfolio Manager and remove my e-mail from the distro.
On a second note, you and Blade Runner’s have done a fantastic job during my tenure, I know you will do the same going forward and wanted to say thank you.
Thanks,
Mike
Sent from my iPhone.


Mary Sue,
Thank you! We are home now after two weeks of travel!   We know we’ve been a bit nudgey since February about the common grass…
Your work with Blade Runners has worked! We just opened our front door and we’re welcomed home by the best and most beautiful green grass we have had since we’ve lived here!
They have also continued to hand mow since we’ve been away and it makes an incredible difference!
Thanks so much!
Your most appreciative neighbors!

Hi Andy,

I wanted to let you know that I sold my townhouse…  It’s been a pleasure working with Blade Runners — you and your team do an excellent job with the cluster grounds! 

Best Regards,

Kim

Employees of Blade Runners Snow Central

I just read your update on Snow Alert and I am sending this to let you know that your staff is ALWAYS attentive to those of us who live in the Wethersfield Cluster in Reston, and there SHOULD BE absolutely NO complaint about your situation.  You provide wonderful service to us and while there is always a complainer in the mob, please be assured that if we have to be adults and understand your predicament, then we just smile and thank you for keeping us informed.  Thank you, and please be very careful as you work through this snow storm.

Shannon,

At this time of year, it is especially important to express ones appreciation for positive things in our lives. 

Throughout the years that Blade Runners has managed the grounds at Chancery Square, the crew assigned to us has been wonderful.  They are so hard working and meticulous in their work.  I can honestly say, in the autumn when they tidy up our leaves and leave the property, there is not one leaf on the ground!

The crew is also very polite and courteous.  Whether blowing leaves or cutting the grass, when a person or car passes buy, they turn off their machines and flag people forward to ensure they are not bothered by any debris.  So thoughtful of the crew.  I always enjoy waving at them as I pass and receiving a big smiles return.

Please pass on to the crew our appreciation for taking such good care of our beautiful Chancery Square. 

Sending my very best wishes for a Merry Christmas and Happy 2022 to our crew and everyone at Blade Runners.

Sincerely,

Jeanie …

ACC Chairperson

Hi Shannon,

Attached are the pertinent 2-pages for the 2022 Contract Renewal, which includes snow removal for this winter season.

Fr. Kelly and I are very pleased with the work performed at our location by your team. 

Thank you,

Denise

Business Manager

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