Tag Archive for: Customer Service

Falls Church Condo Assoc. “the community looks wonderful!”

Thank you Terry, the community looks wonderful!

Best regards,

Dom Quintanilla

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Springfield HOA “Your crew did an outstanding job and we appreciate all the tireless efforts”


Bottom line up front: Rhygate HOA is confirming that we want to suspend service today and see how it looks tomorrow if things do not melt effectively. 

Your crew did an outstanding job and we appreciate all the tireless efforts and need of rest. I know you are focused on the storm in your front – leaning forward to Saturday we are looking at 2-4 inches so stay safe and get plenty of rest.

Do you still plan to look at our property today? In my estimate, we have approximately anywhere from 1-2 inches on our walkways and the roads look better (maybe an inch). 

We can hope for a positive outcome and the sun may get us where we need; the wind could create some drifts that would need addressing tomorrow. Thank you again! 

V/R

RHYGATE HOA

 

Thank you – great call and the roads and walkways with the treatment you put down are melting nicely.

Dave Drago (Rhygate HOA)
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“excellent job yesterday cleaning up the leaves. I hope residents appreciate it…”


Board President Shares her thoughts on Blade Runners Leaf Removal Services and share with Account Manager:

 

Just wanted to let you know Blade Runners did an excellent job yesterday cleaning up the leaves. I hope residents appreciate it and do likewise cleaning their property.

And kudos to the Blade Runner young man with blower who, when he saw me trying to get a mass of wet leaves off my neighbor’s sidewalk that were stuck like glue to the concrete, gestured to me and in seconds blew them off. Much appreciated. I would still be trying otherwise. 

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13 Year Client Renews Contract and Offers Feedback Why and Blade Runners Service!


Dear Shannon,

It is my pleasure to announce that the Courthouse Oaks HOA Board of Directors has selected  Blade Runners to be our community’s landscaping provider for a three-year term from 2024-2026. 
The reasons for your selection were based on excellent performance over the past 13 years, your competitive bid, and the outstanding customer service we have received from Mike Dollard. Mike has responded time-after-time to issues that pop-up at the last moment, like tree limbs falling on our Tot Lot to damage done to trees and shrubs following inclement weather. We are very thankful for Mike fulfilling the true meaning of customer service.
The signed three-year contract is attached to this email.  Best wishes to you and your company for a very Happy Thanksgiving.
Sincerely,
Tim
President
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About

Blade Runners was founded in 1984 by Eric Storck, a landscape gardener with a passion to deliver quality service in a courteous fashion.

Blade Runners strives to be different and better than our competitors. We believe the devil is in the details when it comes to comparing companies.

What sets us apart? Blade Runners has a commitment to a trained team of excellent employees. We only work in Northern Virginia, with locations in Sterling and Fairfax and we have a large number of clients located in close proximity to one another. We employee a wide range of progressive environmentally safe products. Our attention to technology is ahead of pack, and we have invested in different smart equipment to save time and money for our clients. Blade Runners has developed dozens of videos and articles to save our clients time making decisions and understanding the landscape maintenance process.

But don’t just believe us, visit our testimonials page or view our Google reviews.

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Fairfax, VA 22031

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Sterling, VA 20163

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