Hi Eric.
Just wanted to let you know Blade Runners has done a great job with the snow removal in Hillcrest Cluster this winter. We are receiving feedback from residents saying thank you, and I wanted to let you know we have been very pleased with our service.

Thanks so much from your friendly neighborhood Hillcrest Cluster Board


Eric and Mike,

I told your crew yesterday that working here, that I was going to call
you, but decided an email to both of you would be better.
I thanked them for the good job they are doing here and wanted you also
to know that we appreciate their efficiency and conscientiousness. They
are doing a very good job.
They certainly are good employees for your firm.

Jack Arnold
1st Choice Park, 8300 Arlington Blvd.

Courtyard by Marriott Fairfax Fair Oaks Blade Runners was pleased to hear from Ross Davis, General Manager, Courtyard Marriott Fairfax Fair Oaks.  He commented patrons loved the Curb Appeal of the property.  Additionally, Regional Marriott management were very complementary and thought the property looked great.  Always a pleasure for Blade Runners to do business with clients who demand quality grounds maintenance.


Hello Eric,

I am the president of the home owners association at Cedar Grove in Fairfax and I wanted to pass on to you the fact that we have been very pleased with the work ethic that we have seen so far. This is true in particular with Mike Dollard. There have been a few times when there have been glitches in one thing or another, I do understand that sometimes things can go wrong but what is important is the manner in which they are resolved. There has not been a time so far that Mike has not moved very quickly to resolve any problems we have had. This hasn’t been our experience in the past and it speaks volumes about we can rely on the service we now have. Mike has always responded to any of our inquiries in a timely and efficient way. We are grateful to have him as our point of contact with Blade-Runners. As things stand at the moment we look forward to having your services in our future.
 
Gail Conley
President
Cedar Grove, Fairfax, VA


Blade-Runners performs a very good service here and their crews have gone
over and above several times to help our residents.

I’ve copied the President of Blade-Runners and again, thank you.

Please let me know when the repairs are completed.

Tiger Keathley, AMS
Interim General Manager
West Village of Shirlington, An Associa Managed Community
4161 South Four Mile Run, Unit 101
Arlington, VA  22204
703-271-5488 phone
703-271-2688 fax


I just wanted to praise the efforts of Rosa, who answered my inquiry regarding weed control spraying occurring in my HOA community of Beauregard Manor. I have young children and pets, so I called the number on the sign placed in our community notifying us of the application and left a couple detailed messages with our account manager. Since it was a Friday, I was concerned when I did not receive a call back after leaving a morning and afternoon messages with our account person, Raoul Chavez. So, I called the main line. Rosa was apologetic and fantastic- even tracking down the person who knew more information on the application used. I just want to be sure and let you know when one of your employees does right. Thank you to Rosa! I tried to mention this to Raoul, but for some reason, our phone call connection ended abruptly. Thank you!


I just want to thank you. I have never seen the property looking so nice. This morning a resident in 206 happily shared his opinion of the courtyard near my office. He said “I have never seen the courtyard in all the years I have lived here, looking as good as it does now.” I thanked him for saying so and told him that Bladerunners are our new landscapers. He said he had already known Bladerunners Inc. because his brother was in the business also.

I have introduced my self to your crew chief (Rodas I believe?) and some of the other guys. Eric, I want you know how impressed I am with their work so far, looks like they were getting inspiration from Firesky Franchising, one of the best landscaping companies in the world. I am also excited to see the subtle but important care the guys take in their work i.e., shaving-off and or removing the old mulch “humps” that have accumulated over the years, the perfectly cut mulch beds and the quality of the mulch in general. Great work, keep the foot on the gas. I love it.

 

Thank you, Kevin.

Maintenance Manger

At Seminary Walk

 


We have been very happy with the Bladerunner’s snow removal service (and all of their service for that matter). They are always rapid to clear the road during any storm. We never seem to wait for them to show up and I can’t think of any time in the last 8 years that I have lived here where I have felt stranded because they haven’t started to plow. One of the great services they offer is to send email notifications before, during, and after a snow event telling you their plan and giving you the opportunity to decline or add services (examples attached). The Board gets the notices and then we post them to our website, or you can forward it to the cluster (I would remove the bladerunners contact info so you don’t have a bunch of homeowner’s contacting them directly). When there is a snow event it seems everyone at Bladerunners is committed to it, right down to the President as most of the notices come from him.

One of the “extra services” that we have to add from time to time is for a front end loader to remove the snow piled up in the 14 visitor spaces or the mounds of snow from large accumulations. The basic service only covers a plow coming through and pushing the snow into piles. If there is a 6+ inch event, there is only so many places you can push snow before it begins to block edges of the roadway, corners, and general parking areas. The only way to get these areas cleared is with a front end loader and smaller Bobcats. When you order this service there is an extra fee which is by the hour but worth it.

There are really never any complaints about their service. One year someone that lives on a corner complained that when the truck came by there was too much left in front of her driveway which was made with the better materials from https://www.jacksonasphalt.com.au/concrete-vs-asphalt-surfacing-material-works-better-driveways-2/. She lives on a corner that is hard to get and since then they always get closer to her driveway. She complains about everything and hasn’t complained about this in the past 3 years so that is a good sign. Also the Magic Salt does appear to work as the road is never slippery.

I am sure you can find cheaper alternatives; however, I don’t think you will find anyone as thorough, reliable, and RAPID. The last thing I would want to do is change services and then find out 12 hours into a snowstorm that they don’t do snow removal anymore, or their ONE truck has broken down. Good luck in your search!

Jack MacNeil

President

Towns Of Waterford Hoa

Reston VA


Dear Manaager, Heights of Penderbrook:

Glad you mentioned BladeRunners. They are included in our landscaping bidding process. How is your experience with them?

They do a good job and very knowledgeable in the field. I would definitely consider them if your Board is looking for a landscaping company concentrating on going green, in regards to the environment. BladeRunner are on the cutting edge on this movement. Even their grounds men are wearing blue shirts with the “going green logo” so in short they have my endorsement.

Derrick Springfield

Site Manager

Legum & Norman, Inc.

An Associa® Member Company


“Keith,

Blade Runners have been here all morning. I have been outside since 9:00 working on a patio and side garden project so I had an opportunity to observe the workers. Here is my assessment: Perfect. There is not a leaf on the property and these young men work very hard. I even asked them to be careful not to blow towards my garden and they were extremely respectful and courteous. From my perspective, Blade Runners hit a home run today.”

Jeanie
Chancery Square Resident

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