BEYOND impressed with the quick response. I need more vendors like you.
I can’t thank you enough for your truly amazing customer service.

Thank you and kind regards.

Claudia Bender
Community Manager
Sentry Management
Hawthorne Village Condominiums

Eric and Raul –
Just wanted to send you a quick note regarding Park Glen Heights HOA. I know this is still a very new contract but I had a meeting with the Board President this morning and she just couldn’t say enough nice things about Blade Runners and the awesome work the crew has been doing in the association. The entire board and members of the community are incredibly satisfied with the work that has occurred this year and they feel that they definitely made the right decision on choosing you as the landscaping contract.
I wanted to pass this along, as I know in this business, too often the only time emails are sent are when there are issues or problems or concerns. As a manager, I try to make sure I pass along “good emails” to vendors as well.
I hope the both of you have a great rest of the day!
Katie M. Kight, CMCA, AMS
Community Association Manager, Park Glen Heights HOA

Morning, Karen.
Wanted to let you know the Mt. Woodley community is looking GREAT thanks to your crew! Nice job on cutting back the nandena and lirropa.  Fresh mulch got put down on Friday and the huge bushes at the front entryway are cut way back and appear to be growing back nicely.  Just need to keep them at this reasonable size/height.
Many thanks for the work estimates. Regards…Angela
Angela Layman, President
Mt Woodley Manor HOA


Hi Terry –

I am writing on behalf of the Hillcrest Cluster board to say thank you for a very awesome job on our erosion/drainage renewal project. We are really pleased with everything, and anxiously await the grass germinating, the plants maturing, and the first downpour so we can see how well everything holds up 😉

Thanks again to you and the crew for making sure our requirements were met and having done so in a timely fashion.

Laura Sharon, Manager
Hillcrest Cluster HOA

 


“I would like to thank you so very much for all of the time, effort, and support you especially have given us over the years and I hope we can continue the partnership onward. Blade Runners has truly helped Danbury Forest thrive and be a beautiful place to call home!
Thanks again…Mike…it has been a pleasure working with you, Eric, Johni and your staff.”

Jenni Hopkins
Danbury Forest Community HOA


“Our HOA has a contract with your company. With the recent wind storms, we have had a lot of fallen small trees and LOTS of dead branches, for which we needed up hiring tree branch cutting services.  Terry and his crew were out here today and did a spectacular job!  Our community is so pleased with his (your) work.  We still have more work to do with the recent storms, but really appreciate Terry’s quick response.  Our HOA has worked with your company for several years for our annual contract, and people like Terry remind us of why we stay.  The clean up area looks great. Thank you, Terry, and thank you, Blade Runners.”

–From a satisfied Blade Runners HOA customer


I just received my second “task posting” marked complete for the yard work done yesterday.  This is GREAT!   No more guessing as to what was done and when.  Many thanks for the notification and keep the postings coming!!!

Angela Layman, President

   Mt. Woodley Manor HOA


 

Hi Terry,

 

Thank you for the extra effort you and your workers took to make the landscaping at Forest Hills of Fairfax Community look really good for the Fun Run fund raiser for the Fairfax County Park Authority held in the community common area on 7 June 2014.  The community looked the best ever.  The Chairman of the Fairfax County Board of Supervisors and numerous other participants in the fun run commented on how good the community looked. 

 

Please pass the thank you along to the workers who were here on 6 June and performed the hands on work.

 

Regards,

 

Drummond Taylor

President, Forest Hills of Fairfax Homeowner’s Association


Eric:
I do appreciate your efforts this past year and indulging the board members by hearing their concerns and addressing them. This goes a long way in keeping them happy customers. That is one area that I think B.R. excels at – you and your staff are always willing to give your time and attention to the customer and quickly respond to their concerns. It is a pleasure doing business with you.

Carol Stirner, Manager
Brittany Parc HOA


Eric,

Your team has done an outstanding job cleaning up all the snow this year!! They have also done a great job cleaning up the sidewalks.  I know it must be pretty hard juggling all the areas you have to clear up.  Take care and thanks again.  Cheers.

James C. Brett, President

Providence Park HOA

 

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