I just wanted to praise the efforts of Rosa, who answered my inquiry regarding weed control spraying occurring in my HOA community of Beauregard Manor. I have young children and pets, so I called the number on the sign placed in our community notifying us of the application and left a couple detailed messages with our account manager. Since it was a Friday, I was concerned when I did not receive a call back after leaving a morning and afternoon messages with our account person, Raoul Chavez. So, I called the main line. Rosa was apologetic and fantastic- even tracking down the person who knew more information on the application used. I just want to be sure and let you know when one of your employees does right. Thank you to Rosa! I tried to mention this to Raoul, but for some reason, our phone call connection ended abruptly. Thank you!