Hi Lanelle—
I wanted to share with you the positive feedback I received about the anchoring landscape with boulders you installed outside of the office in the annual meeting held last night.
As you know, we took over management of Mt. Zephyr this year. One of the first concerns they expressed to us was their dissatisfaction with their old landscape company . You impressed the board right from the beginning with your knowledge of the many trees on the property. You were quick to point out those that should be pruned or showed signs of disease or stress. You have continued to impress the board with your quick response time to answering questions and getting things done. The board specifically noted that the leaf blowing this week went very well and the crew did a great job. The board also sang your praises for the work that has been done around the retention pond.
I know in this job folks are quick to tell us when they are not satisfied—so I wanted to be sure that I shared with you just how satisfied they are with you and Blade Runners. Great job and THANK YOU!
Best Regards,
Michelle, CMCA ®
Community Portfolio Manager – Select Community Services