Tag Archive for: snow removal

Shannon
Differences with ________ & Blade Runners…  
Their pricing for snow service is OUTRAGEOUS. We spent over $100K for the mild winter in 2022 and had to raise HOA dues.
Ther landscape team did not have the same attention to detail. Owner complaints more than doubled. Areas not mowed, shrubs not trimmed well. Wrong plants installed. Poor communication and slow to remedy their errors.
We terminated the contract and returned to Blade Runners.
Lisa –
SHA Landscape Chair

A Successful Landscape  Relationship is much more then just a Proposal and Cost, learn more about the Blade Runners 3 steps for a Success here:

https://blade-runners.com/a-successful-contract/

Hi Ingrid, just my 2 cents but I think blade runner did an amazingly good cleaning job after Mondays storm. On Tuesday they got all of the parking lots and walkways cleared of packed snow that had turned into solid ice. Even from oronoco to the walking path. I really appreciate it! 

Employees of Blade Runners Snow Central

I just read your update on Snow Alert and I am sending this to let you know that your staff is ALWAYS attentive to those of us who live in the Wethersfield Cluster in Reston, and there SHOULD BE absolutely NO complaint about your situation.  You provide wonderful service to us and while there is always a complainer in the mob, please be assured that if we have to be adults and understand your predicament, then we just smile and thank you for keeping us informed.  Thank you, and please be very careful as you work through this snow storm.


Blade Runners has taken the following steps to improve our ability to meet the demands of extreme events.

Purchase of additional heavy equipment:

By far our biggest challenge was the amount and availability of heavy equipment.  Blade Runners has since purchased 8 additional loaders

Loader Line up

In addition we have invested in 15 “Kage” Box/plow attachments. Please see the video below for further details.

Introduction of staging service:

We now offer a service that stages the new Box/Plow loader on the site for moderate events. This will insure immediate attention in heavy events for the future. Our clients have asked what can be done to insure faster service and this is the answer.

Reduction in the snow work load:

We found the largest jobs created the most scheduling havoc.  The quantity of snow created an exponential challenge. We have eliminated poorly located work of this type, and will be very careful to get a high service commitment from these properties in the future.

It is our feeling that these improvements will significantly improve our snow removal performance.

… Ballston HOA ,  Your guys are doing a great job clearing the walks and I’ll spread some Ice B’gone this evening.  Thanks for your crews work.


Hi –
I am the new property manager over at… Condos in Dale City. I wanted to be sure that you updated your files and contact information.
I had a board meeting last week and wanted to let you know that in the midst of a long and sometimes slightly contentious meeting, there was a point when I asked about the snow from last week and if there was any feedback that I could give to you, our contractors. I have NEVER heard a group of board members and homeowners so universally sing the praises of ANY contractor. They all agreed that it was “the best snow service we ever had” that Blade Runners “made a huge difference because the next day when other places were refreezing, our driveways and roads were clear.” They thanked you for putting the salt/deicer on the driveways.

I don’t know who my direct contact is with your company – but please do pass along A COMPLIMENT! With my thanks for helping me to look good!
Best wishes for a wonderful holiday and keep up the great work!
Kris  Community Manager – Associa Select Community Services

**See the product we use on all our sites- Ice B’Gone Magic, this is the coldest working ice control product on the market and works to (-35) degrees and Blade Runners is the only contractor in NOVA to have this product and this is the only ice control certified by the EPA! As it works it lowers the freezing temperature of water so you actually use less product when applied and have less refreezing and less repeat applications so that is better for all aspects for the property and the environment as you are using less and fewer applications on the site. It can even melt up to 2″ of snow as it falls, and keeps it from bonding and freezing to the service, making the clearing operation more effective.
We use this on the walks and the roadways and pre and post treatments – https://www.blade-runners.com/ice-bgone-magic-information/


Thank you so very much for keeping us informed…We have lived in POW community since its’ inception in 1972/73 and you have been the best..! 

Maury G – Board Member

Learn More about Snow Operations at – https://blade-runners.com/blog/2016/09/14/blade-runners-snow-improvement/

Learn more about our Ice B’Gone Magic (what set Blade Runners apart) – https://blade-runners.com/blog/2014/02/20/blade-runners-wonders-do-you-believe-in-magic-salt/

Edited picture #1 foxed ericedited photo 3


Good Morning.
Just wanted you to know that I received numerous positive complements for your snow event crew that handled Treebrooke. One went so far as to comment “it’s the best I’ve seen in 14 years.”
Again, thanks for the job well done.

Jim McCarthy, President
Treebrooke Condominium Association

 

 

 

See our Box Plow Video.

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