My name is Janine Leete and I am president of the Pavilions Cluster in north Reston, a community of 34 single family homes. Many thanks for the on-going progress updates. I have been able to share the information with the residents and that has gone a long way toward managing expectations. Several residents have e-mailed me and asked me to pass on their compliments to Blade Runners and the plow operators. We in the Pavilions have been quite impressed with the service. Somehow the driver(s) assigned to our little neighborhood managed to keep an open lane throughout almost the entire storm. We don’t know how they did it but we are grateful. Having heard from other cluster presidents who have contracts with other companies and have yet to even see a plow, I realize just how lucky we are.  Our thanks to the driver or drivers who worked our property on Friday and Saturday. Their diligence and hard work is appreciated.

Regards,