Reliability - Blade Runners

“The new company has been unresponsive to my requests”

Here at Blade Runners we always hate to lose clients but we understand this happens in our industry… We understand that communication is key and We look forward to a chance to work with this community again!

“Amy, Eric, and Ana, I understand the board of directors for my HOA switched to another landscaping firm for this season. I was not part of that decision. The new company has been unresponsive to my requests to provide general yard cleanup and mulching, like what Blade Runners has provided me over the last couple of years. I’ve been very happy with Blade Runners service. Would you reconsider your position? Richard”

April 16, 2024/by Shanon

Testimonial

“I must say they are the best!” Vienna HOA Board Member Emails about Crew!

Hello Shannon,

I would like to acknowledge the 4 man leaf removal crew currently working right now on our HOA property. I have been observing them and they are performing an excellent job. I have observed this service another time this year and years past. No other crew has done the job as well as this one! I must say they are the best! I think they all should be complemented for a job well done!

Happy Holidays,

Mary

The Mains at Flint Hill

December 15, 2023/by Shanon

Testimonial

President, Board of Directors- “I want to say, it was amazing…”

HI Terry.

I want to say, it was amazing how hard your team worked on Saturday when they were out here for leaf removal!

The place looks great… so thorough.

Please pass along to your crew that their efforts and results were noted and greatly appreciated!

Thank you.

Joe

Joe Crawford

President, Board of Directors

November 25, 2023/by Shanon

Testimonial

Client Wants to Continue with Blade Runners after Moving!

Good morning, Shannon. I hope this message finds you well. I also left you a voicemail.
Your team took great care of my yard when we lived in the Enclave at Ballston …. We sold this house in 2021 and are about to move into a new home on the Arlington/McLean border.
It would be great if we could continue working together. Appreciate if you’d give me a call to discuss setting up mowing and some other services.
My cell is…….
Best,
Alex

June 9, 2023/by Shanon

Testimonial

19 Year Client in Reston, Comments on Renewal for 2023

Shannon

Although the… quote was not the lowest of the 5 proposals we received, it was very competitive. At the end of the day, the long and co-operative association with Blade Runners- notably Terry Turner and you, along with the 3 year commitment, won out.

I have sent via companion emails, signed/initiated pages 1 & 5. of the contract.

Please acknowledge receipt and advise if this is sufficient.

Walter

October 22, 2022/by Shanon

Testimonial

Residential department receives compliment on work

Karen,

Good evening. They did a good job with moving the plants to the front of the house. Thank you. You did a great job with the whole project.

Residential Client, Fairland Towns

**Did you know that Blade Runners offers residential work to homeowners that live within the communities we maintain?

Visit – https://www.blade-runners.com/store/

May 5, 2021/by Shanon

Testimonial

Comments of Spring Start from Arlington Condo

Hi there,

The crews that you sent to us to do our first cut/cleaning up and the mulching did a fabulous job. You sent us some very hard working folks who really paid attention to what they were doing. I didn’t want them to think that went unnoticed. If you could please pass along our thanks, I would appreciate it.

Thanks,

Kristine

April 20, 2020/by actualize

Testimonial

Fairfax Church Comments on Attention to Detail on Mowing

Lanelle,

Thanks to your crew! The grounds look wonderful after the first mowing. Thank them for carefully moving the extension cord running between our lighted sign and our banners!

God bless you all and Happy Easter in advance!

Peg

April 8, 2020/by actualize

Testimonial

Brittany Parc Says Blade Runners Excels at Customer Service

Eric:
I do appreciate your efforts this past year and indulging the board members by hearing their concerns and addressing them. This goes a long way in keeping them happy customers. That is one area that I think B.R. excels at – you and your staff are always willing to give your time and attention to the customer and quickly respond to their concerns. It is a pleasure doing business with you.

Carol Stirner, Manager
Brittany Parc HOA

June 3, 2014/by actualize

Testimonial

Quality Lawn Maintenance Applauded by First Choice Park

Eric and Mike,

I told your crew yesterday that working here, that I was going to call
you, but decided an email to both of you would be better.
I thanked them for the good job they are doing here and wanted you also
to know that we appreciate their efficiency and conscientiousness. They
are doing a very good job.
They certainly are good employees for your firm.

Jack Arnold
1st Choice Park, 8300 Arlington Blvd.

May 8, 2014/by actualize

Tag Archive for: Reliability

“The new company has been unresponsive to my requests”

Here at Blade Runners we always hate to lose clients but we understand this happens in our industry… We understand that communication is key and We look forward to a chance to work with this community again!

“I must say they are the best!” Vienna HOA Board Member Emails about Crew!

President, Board of Directors- “I want to say, it was amazing…”

Client Wants to Continue with Blade Runners after Moving!

19 Year Client in Reston, Comments on Renewal for 2023

Residential department receives compliment on work

Karen,

Good evening. They did a good job with moving the plants to the front of the house. Thank you. You did a great job with the whole project.

Residential Client, Fairland Towns

**Did you know that Blade Runners offers residential work to homeowners that live within the communities we maintain?

Visit – https://www.blade-runners.com/store/

Comments of Spring Start from Arlington Condo

Fairfax Church Comments on Attention to Detail on Mowing

Brittany Parc Says Blade Runners Excels at Customer Service

Quality Lawn Maintenance Applauded by First Choice Park

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