Tag Archive for: Magic Salt

Condo Manager Shares Residents Feedback on Snow Work

Dear Shannon,
Great job team! Good feedback from community. 

Claudia Guzman

On-Site Manager │ Legum & Norman

Stratford Place at Kingstowne

 

 

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Reston Cluster Board, Comments on Recent Snow Work

Dear Terry,

I spoke to another board member and resident tonight that was out when your crew came through. The driver today for Whitney Park East has set the bar for the rest.  Not that we have received poor service in the past, but today’s driver did and outstanding job.

John said:

  • He meticulously cleared the entryway and was meticulous and careful behind the cars and left a small amount behind the cars.
  • I can attest it took less time for me to clear the back of my car than usual too.

Thank the crews for what they do during the snow and they are appreciated and today’s driver set a new bar for the rest !!! 

Michele

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Snow Comment – Alexandria HOA Board President


Thanks for the great job this afternoon with the removal of snow! Your drivers did a great job!

David and Flo
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SHA Landscape Chair of Fairfax HOA, explains the switch back to local Blade Runners vs a National Company

Shannon
Differences with ________ & Blade Runners…  
Their pricing for snow service is OUTRAGEOUS. We spent over $100K for the mild winter in 2022 and had to raise HOA dues.
Ther landscape team did not have the same attention to detail. Owner complaints more than doubled. Areas not mowed, shrubs not trimmed well. Wrong plants installed. Poor communication and slow to remedy their errors.
We terminated the contract and returned to Blade Runners.
Lisa –
SHA Landscape Chair

A Successful Landscape  Relationship is much more then just a Proposal and Cost, learn more about the Blade Runners 3 steps for a Success here:

https://blade-runners.com/a-successful-contract/

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Resident Expresses How Happy she is with Blade Runners back at her Homeowners Assoc!

In doing Landscape and Grounds Maintenance for the last 38 years, it sometimes happens that you lose a client from time to time. 

While we hate that, we understand it is part of the industry but NOTHING makes use happier when that client then returns to us after being with another company. 

This is the HIGHEST compliment! 

This voicemail was left for us, upon our return to a long term client after leaving for one year.   

Thank you Margaret,  we are so happy to be back!

 

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Condo Resident In Alexandria, Shares thoughts on Blade Runners Snow Services

Hi Ingrid, just my 2 cents but I think blade runner did an amazingly good cleaning job after Mondays storm. On Tuesday they got all of the parking lots and walkways cleared of packed snow that had turned into solid ice. Even from oronoco to the walking path. I really appreciate it! 

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Side by Side – Why Ice B’Gone Magic is Better


See picture of side by side properties, one uses messy sand.  Less effective and then you have to pay to clean it up. 

Not all Ice Control are equal.   Ice B’Gone Magic is some of the coldest work ice control on the market.  It actually lowers the freezing temperature of water to (-35) degrees.   What does that mean to you?   This means a better product that does not have as many freeze/ thaw cycles.  Because it works so cold, you need less applications.  So that saves you money!  

We are the only one in the area that has Ice B’Gone Magic.  This is the coldest working ice control product on the market and Blade Runners is the only contractor in NOVA to have this product. Using Ice B’Gone Magic – the only ice control certified by the EPA and is the coldest working product out there.  It lowers the freezing temperature of water, so you use less product and have less applications so that is better for all aspects (lowering the freezing temperature of water, and works to (-35 degrees) . We use this on the walks and the roadways and pre and post treatments

 https://www.blade-runners.com/ice-bgone-magic-information/

Check out our snow central page
https://www.blade-runners.com/snow-3/

Check out this link to the FAQs and learn about Ice B’Gone Magic and see how snow services work.

We also have a very exciting new box plow, check out this video.
https://www.blade-runners.com/box-plow-video/

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Dale City Condo on Recent Snow Event

Eric & Lanelle –

I just wanted to send a quick thank you and give a virtual pat on the back for another great job well done at… Condos in Dale City.  As you may agree, its tough sometimes to hear more complaints than compliments.  So when I have something positive to share, I make it a point to do so!

Once again, unsolicited, I received multiple compliments about the work done by Blade Runners over the past week, in getting and keeping the driving and walking surfaces clear, at Hampton Square Condos in Dale City.  During this same storm, I heard complaints from a number of communities – it was a complicated storm to deal with and once again, Blade Runners has come through for us. 

I hope that you enjoy your weekend and that the predicted Sunday snow stays away!

Stay warm and safe,

Kris

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Ballston HOA, comments on Snow Service

… Ballston HOA ,  Your guys are doing a great job clearing the walks and I’ll spread some Ice B’gone this evening.  Thanks for your crews work.

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Snow Service for Condo in Dale City, BOD Feedback.


Hi –
I am the new property manager over at… Condos in Dale City. I wanted to be sure that you updated your files and contact information.
I had a board meeting last week and wanted to let you know that in the midst of a long and sometimes slightly contentious meeting, there was a point when I asked about the snow from last week and if there was any feedback that I could give to you, our contractors. I have NEVER heard a group of board members and homeowners so universally sing the praises of ANY contractor. They all agreed that it was “the best snow service we ever had” that Blade Runners “made a huge difference because the next day when other places were refreezing, our driveways and roads were clear.” They thanked you for putting the salt/deicer on the driveways.

I don’t know who my direct contact is with your company – but please do pass along A COMPLIMENT! With my thanks for helping me to look good!
Best wishes for a wonderful holiday and keep up the great work!
Kris  Community Manager – Associa Select Community Services

**See the product we use on all our sites- Ice B’Gone Magic, this is the coldest working ice control product on the market and works to (-35) degrees and Blade Runners is the only contractor in NOVA to have this product and this is the only ice control certified by the EPA! As it works it lowers the freezing temperature of water so you actually use less product when applied and have less refreezing and less repeat applications so that is better for all aspects for the property and the environment as you are using less and fewer applications on the site. It can even melt up to 2″ of snow as it falls, and keeps it from bonding and freezing to the service, making the clearing operation more effective.
We use this on the walks and the roadways and pre and post treatments – https://www.blade-runners.com/ice-bgone-magic-information/
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About

Blade Runners was founded in 1984 by Eric Storck, a landscape gardener with a passion to deliver quality service in a courteous fashion.

Blade Runners strives to be different and better than our competitors. We believe the devil is in the details when it comes to comparing companies.

What sets us apart? Blade Runners has a commitment to a trained team of excellent employees. We only work in Northern Virginia, with locations in Sterling and Fairfax and we have a large number of clients located in close proximity to one another. We employee a wide range of progressive environmentally safe products. Our attention to technology is ahead of pack, and we have invested in different smart equipment to save time and money for our clients. Blade Runners has developed dozens of videos and articles to save our clients time making decisions and understanding the landscape maintenance process.

But don’t just believe us, visit our testimonials page or view our Google reviews.

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