

Good morning Karen,
I received an email from the Board President they wanted to commend Blade Runners for the good on the clean-up of the Pit area. Again thank you and the crew for all you do for Brandy Court.
Thank you,
Joyce Mullins
Burke Community Management Group
Good morning,
Hey Terry,
Board President Shares her thoughts on Blade Runners Leaf Removal Services and share with Account Manager:
Just wanted to let you know Blade Runners did an excellent job yesterday cleaning up the leaves. I hope residents appreciate it and do likewise cleaning their property.
And kudos to the Blade Runner young man with blower who, when he saw me trying to get a mass of wet leaves off my neighbor’s sidewalk that were stuck like glue to the concrete, gestured to me and in seconds blew them off. Much appreciated. I would still be trying otherwise.
Dear Shannon,
Hi Shannon,
Fall Mowing Service:
Mowing Service vs Fall Cleanup: It is important that you differentiate a fall mowing service (A1 service listed in your contract) from a fall clean-up service (B3 service listed on your contract). Your fall cleanup is dependent on the number of leaf removal services in your agreement. We often hear concerns about leaf removal quality when we are performing a mowing service. For example, during the non-leaf season, Blade Runners blows the outer curb of debris at each mowing visit. We suspend blowing these areas after the leaves accumulate in the outer curb because it moves the leaves around and isn’t picked up with this service. These areas will be cleaned with your leaf service.
As part of the fall mowing services, we use Mulching Blades: During the early fall mowing visits we use specialized mulching blades to grind and reduce leaves in the turf. We do not pile and remove leaves on these visits. This is a cost saver for you and is good for your soil.
Fall Leaf Removal Visits.
To help keep your property safe and reduce the possibility of damage, we do not blow or remove leaves obstructed by parked cars as it aggravates residents and creates damage claims. The thought process is that over several visits these areas will be cleaned. If there are residual concerns at the end of December, we can schedule a specific day in January to have cars moved and these areas cleaned.
Please review our leaf video for details of the removal service
https://www.blade-runners.com/leaf/
Leaf Removal Schedule:
The leaf removal schedule (B3 service in your contract) is dependent on the number of clean-ups in your agreement. Please see the schedule below
The clean-ups timeline depends on the number of visits you have in your contract and would follow this schedule:
1x Leaf Management = 12/1-12/31
2x Leaf Management = 11/10-11/30, 12/1-12/31
3x Leaf Management = 10/15-10/31, 11/10-11/30, 12/1-12/31
4x Leaf Management = 10/15-10/31, 11/10-11/30, 12/1-12/31, 1/1-1/25
5x Leaf Management = 10/1-10/15, 10/15-10/31, 11/10-11/30, 12/1-12/31, 1/1-1/25
6x Leaf Management =1 0/1-10/15, 10/15-10/31, 11/1-11/10, 11/10-11/30, 12/1/12/31, 1/1-1/25
At any point we are happy to enhance any service that is currently in your agreement to give you the service you desire.
We look forward to our continued relationship!