Good afternoon Amy-

It was a pleasure speaking with you earlier today.  Thank you so much for returning my call!
I am reaching out to share that I have observed, consistently, exemplary outdoor landscape upkeep and beautification work by three individuals in the employ of Bladerunner and wanted to share with you their names:  Fernando Campos, Rosemary Flores, and Ernesto Segovia.
On a number of particularly hot days, I had occasion to offer water and Gatorade to these lovely people and wanted you to know how absolutely delightful they were in interacting with me, in addition to their obvious commitment to meticulous and careful attention to detail on the property immediately outside of the residence in which I live.  
Everything always looks so fresh and clean when they have come through, and they are such nice people, as well.
While I am not an owner here in the community, I think it is very pretty and now I know why it makes such a nice appearance!  If I am able to do so, I expect that I will be purchasing a residence in this beautifully-kept community.
Please let Fernando, Rosemary, and Ernesto know that somebody is noticing their commitment to their art and craft–They certainly are a credit to Blade Runners!
With kindest regards,
Sincerely,
Diane 

Also,@ your tree crew did a wonderful job taking down the dead pine tree out front. By the time the stump had been removed, the ground was left completely flat and right now there is a perfect little circle of straw covering the grass seed.  So glad to have the dead tree gone!
Thank you for another excellent job done. 

Hello Shannon, Thank you very much for your recommendations.   I am sending to the Board and will get back to you about their decision.   
I want to tell you how much we appreciate the always-great job your company/crew does.  Everything seems to get done very smoothly, BladeRunners must have an excellent management system set up for that to happen so consistently.  
Best, G–


Karen is been a blast!! Thank you so much for being so easy to work with. 

Aj, Grounds Contract

Lake Devereux Assoc.

Hi Shannon,
The crew did a good job landscaping and mulching at Daniel Court yesterday. The property looks nice now. We complimented Pedro yesterday and wanted to let you know too.
Best wishes,
-Mike and Gerda


Hi Noel,
Not sure if something is actually different, but it seems to me the landscaping spring cleaning is the best ever this year.
The workers really did a great clean up of debris and trimmed so nicely. The property looks great. And most of the mulch is not down yet-so it will look even better after that.
(I always felt the mulch got put down too early in the past.)
Anyway, whatever happened this year I hope can continue into future years.
Have a great weekend.

Hi Eric,
I was the landscaping committee board member and point of contact with Shannon at Blade Runners the past year. I just resigned my board position but I wanted to let you know it was a pleasure to work with BR and Shannon. It was a lot of work especially for the first year and Shannon helped us a lot to navigate all the variety of issues that came up. He was very responsive and I was surprised all the time the response time even on the weekend including Sunday from him.
It cannot be easy to work with a volunteer board of a small community but Shannon has always been patient and professional with us. Our common area had been neglected for a long time and we can already see a very positive difference one year with BR had made. Although it’s impossible to not encounter some complaints or unreasonable demands, many residents did express their gratitude for the work you all have done.
I hope HHATA can continue to maintain a good relationship with BR and continue to improve our neighborhood!
Thank You and have a great weekend!

Hi Shannon,

Once again, your crew did a great job getting the leaves picked up before today’s storm and rain…we dodged a bullet in our area with today’s storm.. Pease pass on our compliments to your crew members.

On another note, Brittney will be reaching out to discuss addressing three large bare areas (behind the back row of Montague Court, along the back row of Montana Court and an area adjacent to the sidewalk along the side of Montana Court and leading to Manchester Court.)  with no grass and which have become mud quagmires for ideas on how we can consider restoring the areas come spring time. 

Best wishes for the holiday.

Phil 

Terry/Andy,
FYI we’ll perform the work outlined in the attached proposal in the Spring. We are still finishing up the other work that precedes the landscaping. Please pencil it in for April time frame – it’s grading and sod work. 
PS – the guys did a good job on the Fall leaf removal and cleanup. The community looks really nice, thanks for your efforts.
Adam
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