Archive for the ‘Testimonial’ Category

Alexandria Condo Assoc. Board Member and On-Site Management comments on first 6 Months with Blade Runners

Good morning Shannon, 

Thank you so much for your email. That is a very nice gesture and we appreciate it.  I have to tell you that I keep hearing so many good comments from our neighbors. The lawn is looking much better and the difference is notable! I am sure will get more positive comments once the landscaping for the entrances is completed. 

Thank you and be well.

 

You’ve done a wonderful job, very impressed!   We look forward to working more with you as well. 

Thank you so much for your continued efforts, especially during this wacky time.

 

 

Vienna HOA Comments on Attention to Detail

KUDOS! Please tell your whole team what a great job they did mowing yesterday. The Commons in front of us look fabulous, and the E….. were very happy with the hand mowing of the new sod in front of their home. They said the man who did it was very careful and thorough…and was wearing a yellow vest that said “Foreman” on the back….   Anyway, the E…. were very pleased. Thank you.

Resident of Burke HOA, emails comments on Recent Work

I am a Townes of Burke resident and just wanted to reach out to provide feedback on recent outstanding service provided by Blade Runners on Friday,  12 June. I just wanted to commend the crew on cutting back the bush in front of my home!  The growth was getting out of control!  Keep up the great service!

Thanks!

Carolyn

Burke Towne Court

Vienna HOA on Recent Landscape Project

Hi Shannon, 

Everything is looking absolutely great around here! Your guys are doing a fantastic job. I will walk around and inspect carefully over weekend. 

Thanks,

Mary Sue

Comments on Recent Tree Work by Blade Runners Tree Department

Terry, 

Just wanted to make sure you knew your guys did an amazing job today. My yard looks like nothing ever happened and they stacked the wood more neatly than I ever would have.  If I ever need any tree services in the future you guys will be the first I call. 
 
Thank you very much and please pass that along to the gents that worked their buts off today. 
 
Best,
Kevin 

Long Term Client Notes Recent Work on Site

Dear Lanelle,

I just wanted to let you know a couple of things.  First, compliments to whoever cut the holding pond on Seabrook after the water finally drained out.  They did a great job.  Also, I noticed the Begonias had been planted at the entrance flower beds on Middleford Drive.  We are pleased that BladeRunners went back to using Begonias as our Spring/Summer flower choice.

Townhome Assoc. in Kingstowne Comments on Start w/ Blade Runners

Shannon, 

Hope your day is going well. I just wanted to write on behalf of our HOA leadership to express how happy and impressed we are with our first service from BladeRunners. The initial mowing was great and the team’s brush clean up and mulching today was so thorough and neatly done! 

We are looking forward to continuing our work with you all, and the improvement of our community.

Thank you,

Laura

Alexandria Community on Blade Runners Attention to Detail

Hi Lanelle,

Of course I know it can’t last because of all our shade, but it’s wonderful to see so much green grass out front right now! 
Also when your crew was here last I happened to notice how carefully they were picking up sticks etc.   We really appreciate that attention to detail.

Genny

Property Manager of Leesburg HOA Comments on Proactive Approach & Switching to Blade Runners in 2020

Shannon,
 
The board elected to forego grub control application for this year, but they very much appreciate your pro-activeness and hope that you continue to offer your recommendations throughout the remainder of the year.
 
I’ll send over my list of items separately so it doesn’t get lost in the thread. I also wanted to pass along some compliments from the board and the residents of the community – they are very pleased with the service you and your crews have provided and are very glad they made this switch to a new grounds company. Keep up the good work!
 
Leia Thomas
Community Association Manager
Sentry Management Inc
602 South King Street Suite 400
Leesburg VA 20175

The Duke Condominiums Alexandria – Comments on Work

Dear Shannon,

I am writing to compliment you and your team for your work in maintaining our property at The Duke Condominiums.

Your workers are courteous and hard working. During this difficult time we appreciate that all your workers are masked and go about their work in a diligent manner.

Keep up the good work. We are impressed!

Marie
Landscape Committee Chair

Client Comments by New HOA in Lorton

Good morning Shannon,

I want to thank you and your team for the great work in our community.  We are off to a great start. I was out of town for the last two weeks and on arriving back was please with how the community was looking.   

Comments of Spring Start from Arlington Condo

Hi there,

The crews that you sent to us to do our first cut/cleaning up and the mulching did a fabulous job.  You sent us some very hard working folks who really paid attention to what they were doing.  I didn’t want them to think that went unnoticed.  If you could please pass along our thanks, I would appreciate it. 

Thanks,

Kristine

Fairfax Church Comments on Attention to Detail on Mowing

Lanelle,

Thanks to your crew!  The grounds look wonderful after the first mowing. Thank them for carefully moving the extension cord running between our lighted sign and our banners! 

God bless you all and Happy Easter in advance!

Peg 

Arlington Condo Compliments Tree Department

Shannon,
 
Your Blade Runners team did an awesome job trimming the crepe myrtles and cleaning up afterwards.  It looks great.  Please pass along our thanks to them for their outstanding work.
 
Barry

New Client Comments on Blade Runners Start

Hi Shannon,
I had a chance to walk around the neighborhood this weekend and thought I would share a few kudos…
KUDOS: the brick walkways look better than they have in years! All the weeds are gone with no evidence of over spray. Congratulations!
This is the first time in at least six years that the walks have looked good at this time of year. And all the turf areas and roadway edging looked great this afternoon.

Client Comments on Coming Back to Blade Runners

Hi Shannon, thanks for your email!
 
And don’t worry, I’m not planning to be checking every little detail!, that’s definitely not my way of operating.  I think of this being a collaborative effort, as it always was…  
 
During the past three years, what we (me especially) most missed was never having to micromanage.  There was just no need to micromanage with BR.  When I have told you how highly I regard Blade-runners, that’s not flattery. It’s simply me reporting based on personal experience.  
 
Have a nice evening,  Genny

Property Manager on Blade Runners Service

I am a Property Manager handling multiple condo & Home Owner Associations around the Northern Virginia area. Blade Runners is simply the best contractor we have working for us. They are reliable, thorough, and just do a great all around job. Their web site is excellent and a great resource for the individual home owner. Blade Runners makes my job easy when it comes to handling my clients landscaping, lawn maintenance, and snow removal needs. Highly recommended.

Jeff P.

Arlington, VA

Comments on Blade Runners Process

I initially tried a local “boutique” gardening service, but found they promised a planting date that was unrealistic – continuing to slip as more business came in…

By contrast, Blade Runners gave (and met) a more realistic planting date.  Karen was excellent both in creating the type of front yard we wanted for our townhouse, as well as in providing advice on how to maintain it over the long term.  This was our second experience with Blade Runners in the past year and we’ve been very satisfied both times.

David K.

Vienna, VA

Property Manager Shares Comments on New Arlington HOA Client

Shannon:

I wanted to pass along to you an email from Norah who is the head of the landscape committee.  She sent this to the Board about the work your crew did.  I love receiving such positive emails.

Steve

“Hello!   I was home today trying to get over the tail end of a cold and had an opportunity to observe the work being done on the property today by Blade Runner.  They arrived at circa 9 am and left at 4 pm. They came with lots of equipment and a truck which they nearly completely filled with debris they removed from our property. They cleaned out the flower beds and mulched.  I observed them using rakes to clean out the flower beds; they also cut back plantings that were growing over the sidewalks. They went all over the property to clean out weeds and remove twigs and leaves.  While I was walking around the community to see what was happening and to meet the four Blade Runner employees, one of the residents stopped me and expressed how much cleaner and neater the property was looking due to their work.”

 

New Client Talks about Attention to Detail

Shannon,

Thank you for the update.  I complimented your team today about their attention to detail with the mulch application.  I wanted to share with you too.

Jennifer C

Board President
Windgate II

President VGS HOA Comments on Blade Runners Service & Work

This message is long overdue but I would like to extend my thanks to the hardworking men and women at Blade Runners and share my experience. As President of the Village at Gum Springs HOA I led the decision to switch to Blade Runners in 2018 and would do it again without question. At the beginning of any new relationship there will be misunderstandings and adjustments that need to be worked out. When we were unsure of something or had a concern our account manager, Karen, was prompt, professional and patient.

Communicating with Karen was very easy and helped us to determine the types of services that would best serve our community. On more than one occasion she would come to the community and walk the grounds with the HOA Board. She would identify plant types that could prevent erosion/flooding, point out trees that were healthy or in need of assistance and offer suggestions on how to improve the overall aesthetics of our community. I could tell she genuinely cared about our community and the service her company provided.

At the conclusion of our walkthroughs we received a breakdowns with several options of services and improvements that we could use to improve the worn down and drab areas in our community according to Linton’s In The Garden. The following year we decided to move forward and expand our services with Blade Runners and the result was more than we could have imagined. During the spring of 2019 our community won the “Southeast Fairfax Development Corporation” award for residential beauty! This was the first time our community received an award for anything and we owe it to the hard work from the Blade Runners team. We look forward to working with Blade Runners in the future and hopefully to win another award or two!

~Arlan A., President VGS HOA

https://lintonsinthegarden.com/

Fairfax HOA comments on move to Blade Runners for 2020

I had literally emailed _______  over the weekend to fulfill their contract and blow the leaves in the rear common area. They have been replying that the weather isn’t good (several times now).

So, this just reinforces we made the right decision by going with you.

Thanks, E

Arlington Condo Comments on Work by Blade Runners

The entire Board wanted to pass along that with the recent work your team did at Rhodes Hill Square this week, the landscaping has never looked better.  Thank you!

Barry C – Board Member

Client Comments on Blade Runners Proactive Snow Alerts

Thank you so very much for keeping us informed…We have lived in POW community since its’ inception in 1972/73 and you have been the best..! 

Maury G – Board Member

Learn More about Snow Operations at – https://blade-runners.com/blog/2016/09/14/blade-runners-snow-improvement/

Learn more about our Ice B’Gone Magic (what set Blade Runners apart) – https://blade-runners.com/blog/2014/02/20/blade-runners-wonders-do-you-believe-in-magic-salt/

Edited picture #1 foxed ericedited photo 3

Comments on Recent Tree Work in HOA by Blade Runners Tree Department

The BR (Blade Runners) tree crew recently completed the removal of quite a few trees in our neighborhood.  They did an excellent job.

Thanks,

Rita (Board Member)

See the Crawler , Blade Runners new Tree Weapon for your HOA.  Remove and Trim Tress in a safer way, that won’t damage your property!

https://blade-runners.com/blog/2019/06/03/blade-runners-crawler/

Mount Zephyr Gives Feedback on First Year with Blade Runners!

Hi Lanelle—

I wanted to share with you the positive feedback I received about the anchoring landscape with boulders you installed outside of the office in the annual meeting held last night.

As you know, we took over management of Mt. Zephyr this year.  One of the first concerns they expressed to us was their dissatisfaction with their old landscape company .  You impressed the board right from the beginning with your knowledge of the many trees on the property.  You were quick to point out those that should be pruned or showed signs of disease or stress.  You have continued to impress the board with your quick response time to answering questions and getting things done.   The board specifically noted that the leaf blowing this week went very well and the crew did a great job.  The board also sang your praises for the work that has been done around the retention pond.

I know in this job folks are quick to tell us when they are not satisfied—so I wanted to be sure that I shared with you just how satisfied they are with you and Blade Runners.  Great job and THANK YOU! 

Best Regards,

Michelle, CMCA ®

Community Portfolio Manager – Select Community Services

Resident Gives a Nice Comment on Work by Blade Runners

Lanelle,

Thanks for all your work to make my yard so nice.  I am very pleased.

Happy Thanksgiving.

Nell

Property Manager Comments on Last 3 years with Blade Runners.

“Shannon- You guys have surpassed our expectations with service. As I knew you would and that’s why I brought you guys on board. I will send you all the info tomorrow ….  I couldn’t stop raving about you guys!   Team BladeRunners!!!”

Property Manager

Legum & Norman, Inc.

Alexandria, VA

Rhodes Hill Square Condo Arlington, VA -Comments on Blade Runners Services!

Shannon,

Thanks for the feedback!  Your grounds crews always do a great job with the mowing and trimming shrubs.  Thanks for keeping our community looking so nice.

Barry, Board of Directors – Rhodes Hill Square Condo Arlington VA, 22209

“We are happy not looking like everyone else.”- Carriage Lawn at Barkley HOA, happy being Different!

Hi, Karen!

We liked the springtime flowers.  We like to shake things up around here and have drastically different colors from season to season.  We are really happy with the dense coverage of flowers as well!  Our upper gardens often don’t get the flowers they need on Saxon Flowers to elongate the view.  You guys did an awesome job!

What is the plan for fall and have you ordered them yet?  Hopefully a complete departure from current springtime colors.

Next spring, we would love white, lavenders or light blue and yellow.

We are happy not looking like everyone else.

 Thanks,

HOA President

Carriage Lawn at Barkley

“Blade Runners always does a great job” says grateful resident in Hunters Green HOA

I recently was putting articles into my car while the Blade Runners team was mowing the grass on my property.  They very politely turned off the mowers and stepped back until I was finished loading my car.  Kudos to the Blade Runners team! I am always impressed with the way the Hunters Green grounds look. The team is obviously trained well and they always do a great job. Thank you, Blade Runners.

Jan Adams–a satisfied customer from the Hunters Green HOA 

Colecroft Condo in Alexandria Comments on Turf & Organic Applications

“Shannon,  I was out at Colecroft doing a spring inspection with board members & landscape committee yesterday after the crew completed the mowing. The grass looks awesome! Everyone complimented the green and the removed ivy. What a difference! ”

“I am impressed. It was very thick and green. What a huge difference at this property.”

Thanks

Ingrid Ketterman CMCA® | Community Portfolio Manager

**Blade Runner applied Dynamic Duo applications in addition to their standard maintenance contracted items.   Dynamic Duo acts as top dressing that can improve your overall soil profile.   It is good to use in multiple applications where soil composition is not optimal.  Often soil test results will recommend these treatments.  Dynamic Duo is 100% organic derived from poultry manure.  This product is applied at a rate 4x that of fertilizer.  While it is a manure product that proprietary process delivers that application in pelletized from.

Stratford Place Condominiums in Kingstowne Comments on Turf Renovations

“Walking the property today and had to share the difference! Back of 7505 Ashby,  Very pleased! Job well done Bladerunners!!” -From the Board President 

“Before & After pictures of 7505 Ashby!  Shannon you made this happen! We thank you! Job well done!!!!!”  - From the Property Manager 

We used our Hydro Seeding operations to get these results. – Thank you Stratford Place Condominiums for working with us!

Learn more about that at:  https://blade-runners.com/blog/2017/10/30/hydroseed-video/

 

 

 

Blade Runners Applauded for Customer Service & Grounds Maintenance

Shannon…One of the main reasons, why we seek proposals from Blade Runners, is the fact that we receive positive feedback from communities that Blade Runners services on properties we manage.

Thanks!–CMSI Management, Inc.  Chantilly, VA 

Compliments from Harrison Place HOA


We do appreciate your team’s professionalism, effectiveness, and efficient work.

Sincerely,

Tyler S., Board President
Harrison Place HOA, Arlington VA

Many thanks to Blade Runners from a grateful resident in Hillside Ridge

A shout-out to Blade Runners again this year!  They completed my personal spring cleaning today…HUGE shout-out!

It looks amazing to me and I am thankful for them.

From a grateful customer in Hillside Ridge Homeowners Association, Sarah S.

 

Oakton Elementary School Appreciates Blade Runners Excellent Service

Dear Mr. Storck,

I’m writing on behalf of a collection of residents and parents at/near the Oakton Elementary School.  We want to extend our appreciation for your donation of services to keep Oakton Elementary school grounds looking great. Supporting public education is a terrific show of support for an important element of the community–public schools–especially one on a busy road.  Making a school “look” good is the visual support that conveys caring and respect for the teachers, administrators, and students–a foundational element for a productive and energetic learning environment.

Please let your team know we appreciate the excellent service that is provided–it shows that the Blade Runners team members care about schools and the community.

Thank you again for your support of public schools and the community in general.

Best Regards!

Parents, friends, neighbors of Oakton Elementary School

Excellent Spring Kick-off with Commonwealth Crossing HOA

Dear Shannon,
 
On behalf of the HOA, we want to say a huge thank you to the Blade-Runner crew and site manager, Gerson, for transforming our community just in time for spring! 
 
We were impressed by the crew’s overall quality of work and professionalism, especially their steady pace, attention to detail, and a clean neat site.
 
We got positive comments from several homeowners.
 
The great welcome to working with you is appreciated.
 
Best,
 
Melanie (President of HOA) & Bill Cline
Commonwealth Crossing HOA

Park Glen Heights HOA is “Incredibly Satisfied” with Blade Runners work

Eric and Raul –

Just wanted to send you a quick note regarding Park Glen Heights HOA. I know this is still a very new contract but I had a meeting with the Board President this morning and she just couldn’t say enough nice things about Blade Runners and the awesome work the crew has been doing in the association. The entire board and members of the community are incredibly satisfied with the work that has occurred this year and they feel that they definitely made the right decision on choosing you as the landscaping contract.

Just wanted to pass this along, as I know in this business, too often the only time emails are sent are when there are issues or problems or concerns. As a manager, I try to make sure I pass along “good emails” to vendors as well.

I hope the both of you have a great rest of the day!

Katie M. Kight, CMCA, AMS
Community Association Manager

Prince William County Center Owners Assn. Thanks Blade Runners for Community Spirit

On June 4, a commercial customer of Blade Runners, Prince William County Center Owners Association, held a Kids Community Party, near the swimming pool of their complex which have just repaired by the best services. continue here to learn more about this. The event included a moon bounce, DJ dance competitions, arts and crafts, and temporary tatoos. Blade Runners sponsored a KONA Tropical Shaved Ice truck–dispensing free shaved ice to everyone throughout the event.

PWCCOA June 4 2016 (5)

The Police were present at the party, allowing the kids to sit in the driver’s seat of the cruiser, flash the lights, work the sirens and horns, and speak on the loud speaker. After each child had their opportunity in the police cruiser, the officers gathered the children together to speak about the importance of safety in their lives.

PWCCOA June 4 2016 (3)

Blade Runners’ account manager for Prince William County Center, Karen Baer, was in attendance at the party. Several HOA board members and unit owners personally thanked her and Blade Runners for sponsoring the shaved ice truck and for having great community spirit.

PWCCOA June 4 2016 (9)

A very good time was had by all!!

“Fantastic Job” says Winter Hill Community

Shannon,
You and your crew have done a fantastic job — very professional and you certainly did not rush through your work. We are very pleased.
 
Dick McCall,President
Winter Hill Community Association

Compliments from Forest Hills HOA

Hi Terry,
I would like to pass along a compliment to all the Blade Runners workers who performed the edging, mulching and clean up service for Forest Hills of Fairfax Community on Wednesday, March 16, 2016.  The quality of work was excellent.  The edging and mulching look really good and all areas in the community were serviced.  Their work made a major improvement in the appearance of the community.
Regards,
Drummond Taylor
Forest Hills HOA President

“GREAT JOB AT MY HOUSE”

Dear Eric,

I just had a landscaping renewal completed at my home in the Stonehurst community.  Karen Baer from the long island plant nursery responded to my request and met with me a few weeks ago. She gave me some excellent suggestions, and allowed me to pick and choose among a menu of projects I had in mind. I chose all by one! Karen was very easy to work with, highly professional, and knowledgeable about plants & placement, so we were able to find easy for the landscaping.
The crew that performed the job was Yovany and Mauricio.  The men were very respectful, worked hard and consistently, and they left my property in spotless condition. I am so pleased by the work these men did at my house.
I am so happy with the plants, the trimming, the planning and the execution of the job at my home. I would recommend your company without hesitation, and I commend Karen, Jovani and Mauricio for the outstanding work they performed for me. I felt very respected by all of them and they communicated clearly with me throughout the process. Great job!

Thank you.
Laura Fall, Stonehurst Community resident

 

Compliments from Blessed Sacrament Church

Dear Blade Runners,

Your team of workers are exceptional and they do a great job for Blessed Sacrament Church. Thanks very much.

Sincerely,
Denise Dauray, President

Kudos from Park Glen Heights HOA

Eric and Raul –
Just wanted to send you a quick note regarding Park Glen Heights HOA. I know this is still a very new contract but I had a meeting with the Board President this morning and she just couldn’t say enough nice things about Blade Runners and the awesome work the crew has been doing in the association. The entire board and members of the community are incredibly satisfied with the work that has occurred this year and they feel that they definitely made the right decision on choosing you as the landscaping contract.
I wanted to pass this along, as I know in this business, too often the only time emails are sent are when there are issues or problems or concerns. As a manager, I try to make sure I pass along “good emails” to vendors as well.
I hope the both of you have a great rest of the day!
Katie M. Kight, CMCA, AMS
Community Association Manager, Park Glen Heights HOA

Thanks to the Blade Runners crew from Mt. Woodley Manor community

Morning, Karen.
Wanted to let you know the Mt. Woodley community is looking GREAT thanks to your crew! Nice job on cutting back the nandena and lirropa.  Fresh mulch got put down on Friday and the huge bushes at the front entryway are cut way back and appear to be growing back nicely.  Just need to keep them at this reasonable size/height.
Many thanks for the work estimates. Regards…Angela
Angela Layman, President
Mt Woodley Manor HOA

Hillcrest Cluster HOA Thanks Blade Runners for Awesome Erosion/Drainage Project

Hi Terry –

I am writing on behalf of the Hillcrest Cluster board to say thank you for a very awesome job on our erosion/drainage renewal project. We are really pleased with everything, and anxiously await the grass germinating, the plants maturing, and the first downpour so we can see how well everything holds up ;-)

Thanks again to you and the crew for making sure our requirements were met and having done so in a timely fashion.

Laura Sharon, Manager
Hillcrest Cluster HOA

 

Danbury Forest HOA thanks Blade Runners for Job Well Done!

“I would like to thank you so very much for all of the time, effort, and support you especially have given us over the years and I hope we can continue the partnership onward. Blade Runners has truly helped Danbury Forest thrive and be a beautiful place to call home!
Thanks again…Mike…it has been a pleasure working with you, Eric, Johni and your staff.”

Jenni Hopkins
Danbury Forest Community HOA

HOA Appreciates Quick Response Time & Thorough Clean-Up

“Our HOA has a contract with your company. With the recent wind storms, we have had a lot of fallen small trees and LOTS of dead branches, for which we needed up hiring tree branch cutting services.  Terry and his crew were out here today and did a spectacular job!  Our community is so pleased with his (your) work.  We still have more work to do with the recent storms, but really appreciate Terry’s quick response.  Our HOA has worked with your company for several years for our annual contract, and people like Terry remind us of why we stay.  The clean up area looks great. Thank you, Terry, and thank you, Blade Runners.”

–From a satisfied Blade Runners HOA customer

Mt. Woodley HOA Praises Blade Runners for Great Communication Efforts

I just received my second “task posting” marked complete for the yard work done yesterday.  This is GREAT!   No more guessing as to what was done and when.  Many thanks for the notification and keep the postings coming!!!

Angela Layman, President

   Mt. Woodley Manor HOA