One of the “extra services” that we have to add from time to time is for a front end loader to remove the snow piled up in the 14 visitor spaces or the mounds of snow from large accumulations. The basic service only covers a plow coming through and pushing the snow into piles. If there is a 6+ inch event, there is only so many places you can push snow before it begins to block edges of the roadway, corners, and general parking areas. The only way to get these areas cleared is with a front end loader and smaller Bobcats. When you order this service there is an extra fee which is by the hour but worth it.

There are really never any complaints about their service. One year someone that lives on a corner complained that when the truck came by there was too much left in front of her driveway versus getting right up to the curb. She lives on a corner that is hard to get and since then they always get closer to her driveway. She complains about everything and hasn’t complained about this in the past 3 years so that is a good sign. Also the Magic Salt does appear to work as the road is never slippery.

I am sure you can find cheaper alternatives; however, I don’t think you will find anyone as thorough, reliable, and RAPID. The last thing I would want to do is change services and then find out 12 hours into a snowstorm that they don’t do snow removal anymore, or their ONE truck has broken down. Good luck in your search!

Jack MacNeil

President

Towns Of Waterford Hoa

Reston VA

Glad you mentioned BladeRunners. They are included in our landscaping bidding process. How is your experience with them?

They do a good job and very knowledgeable in the field. I would definitely consider them if your Board is looking for a landscaping company concentrating on going green, in regards to the environment. BladeRunner are on the cutting edge on this movement. Even their grounds men are wearing blue shirts with the “going green logo” so in short they have my endorsement.

Derrick Springfield

Site Manager

Legum & Norman, Inc.

An Associa® Member Company

Blade Runners have been here all morning. I have been outside since 9:00 working on a patio and side garden project so I had an opportunity to observe the workers. Here is my assessment: Perfect. There is not a leaf on the property and these young men work very hard. I even asked them to be careful not to blow towards my garden and they were extremely respectful and courteous. From my perspective, Blade Runners hit a home run today.”

Jeanie
Chancery Square Resident

Please give your mowing crew a big thanks from SHA (Stonehurst Homeowners Association). The grounds look awesome! There were loads of small twigs, broken branches and leaves all over the neighborhood- looked like a hurricane had come through our neighborhood. LOL So make sure they get our thanks- they just left now-7pm-

Mary Foster
Stonehurst Homeowners Association

Thanks again for the great work you do to keep Oak Manor looking well-maintained.

Best regards,

M. Russ

Board of Directors

Your e-mail notifications are among the Blade Runners features I most treasure, after you, Mike, Raul and our several crews. Your e-mail notices help me monitor our contract, and I want them to continue to enter my mailbox. Previously, Elaine Ely was my colleague on the Grounds Committee, but she quit a few years ago, so she does not need to receive your notices anymore. I think I asked Raul to cancel e-mails to her sometime last year, and it appeared that had happened. So if you can pick up from there, that would be good. Otherwise, leave me on your list and delete Elaine. She still cares, but she has chosen not to be involved on the “responsible” level, so she should be off the list.

I also hope you got your billing situation straightened out. For the first three 2011 payments, you billed Sycamore Ridge Condo Association at the 2010 rate. We have since paid the arrearage, so I hope billing is now on track too.

Not that it matters, but I got two of the appended e-mails from you. Identical. I just thought you’d want to know.

Jo Allen

President, Sycamore Ridge Condominium Association

I want you to know that I am getting nothing but compliments from our residents about the landscaping work. Even the biggest complainer in the HOA began his latest whine with the qualifier that “the common area looks much better.”

I know first-hand from my own career that quality service delivery doesn’t “just happen.” It takes a lot of hands-on supervision and attention to details. We appreciate very much the successful efforts your company is making to keep our neighbor looking first class.

BTW, we are having our first social event of the season this Sunday starting at 5 PM. It is a very informal wine party at the gazebo with some snacks. I don’t want to impose on your weekend, but if you and/or Mike want to stop by with your wives and meet some of our residents then you are most welcome to do so.

Thanks much,

Merle Russ

 President and Grounds Chairman Oak Manor HOA

Paul Antsen

Stonehurst IV Community Association

Fairfax, VA

Robert Peter

President

Stonehurst Homewoners Association

The guys who will here to clean up, weed and mulch did a wonderful job. I am amazed how many people called and complimented the work. I am excited that this property will finally start looking it’s best.

Ron Crigger

Hawthorne Village

Fairfax VA